Restaurant Floor Manager - Eataly Soho at RPS North America

New York, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, RestaurantIndustries

Requirements

2+ years of experience leading or managing a front-of-house restaurant team
Understanding of steps of service
Outstanding communication, leadership and problem-solving skills
Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
Knowledge of Italian cuisine and beverage highly preferred
Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Responsibilities

Assists the Restaurant Food and Beverage Manager in the day-to-day operations of Eataly’s full-service restaurants
Reports to the Restaurant Food and Beverage Manager and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks
Supports the Restaurant Food and Beverage Manager with hiring, assigning, training, evaluating and terminating employees
Documents, investigates, escalates and resolves all employee and guests incidents
Ensures exceptional service standards are consistently met and that activities are carried out effectively
Inspects dining room and storage areas to ensure compliance with health and safety regulations
Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
Reviews financial information such as sales, inventory and costs to monitor budget
Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc
Performs other duties as required or assigned

Skills

Key technologies and capabilities for this role

front-of-house managementteam leadershipstaff trainingcustomer servicehealth and safety complianceinventory managementbudget monitoringsteps of serviceItalian cuisine knowledgeproblem-solving

Questions & Answers

Common questions about this position

What is the salary range for the Restaurant Floor Manager position?

The annual compensation for this position is $70,000 - $80,000.

Is this a remote position or does it require on-site work?

This is an on-site position with no remote work option, requiring availability with a flexible schedule often including evenings, weekends, and holidays.

What skills and experience are required for this role?

Candidates need 2+ years of experience leading or managing a front-of-house restaurant team, outstanding communication, leadership, and problem-solving skills, and knowledge of Italian cuisine and beverage is highly preferred.

What benefits are offered for this position?

Benefits include medical, dental, vision insurance, paid time off, paid parental leave, 401K with match, bonus program, free family meal daily, discounts at Eataly, classes on products and Italian cuisine, and referral bonus program.

What makes a strong candidate for the Restaurant Floor Manager role?

A strong candidate has 2+ years leading a front-of-house team, a degree in Restaurant Management or Hospitality, knowledge of Italian cuisine, and the physical ability to lift 50 pounds and stay mobile for 8 hours.

RPS North America

Global consulting firm for diverse sectors

About RPS North America

RPS North America provides consulting and advisory services across various sectors, including property, energy, transport, defense, government services, and water resources. The company helps clients, which range from large corporations to non-profits, navigate complex challenges and achieve regulatory compliance through a wide array of services. These services include management consulting, environmental consulting, project management, and digital solutions, among others. RPS North America stands out from its competitors by leveraging its deep expertise and global presence to deliver tailored solutions that meet specific client needs. The company's goal is to drive sustainable growth and address critical issues such as infrastructure development and risk management, ensuring a consistent demand for its high-value services.

Delft, NetherlandsHeadquarters

1970Year Founded

$31.5KTotal Funding

ACQUISITIONCompany Stage

Consulting, Energy, Enterprise SoftwareIndustries

5,001-10,000Employees

Risks

Increased competition from AECOM with new regional director.

Acquisition by Tetra Tech may impact client relationships.

Internal competition from NEO Material Development Kit could cause brand confusion.

Differentiation

RPS Group offers a wide range of consulting and advisory services.

The company has a strong focus on sustainability and environmental consulting.

RPS leverages its global presence and multidisciplinary teams for tailored solutions.

Upsides

Increased demand for environmental consulting due to global sustainability focus.

Growing interest in digital transformation aligns with RPS's expertise.

Expansion of green finance offers new project opportunities for RPS.

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