Resource Manager at IQVIA

Buenos Aires, Buenos Aires, Argentina

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Translation Services, Localization, HealthcareIndustries

Requirements

Fluency in English – written and spoken
Proven experience working with projects involving large amounts of content
Knowledge of software QA, QC, DTP and/or OCR methodologies, tools, and processes
Experience using content editing tools (e.g., InDesign, Photoshop, Illustrator, Articulate, Captivate) and audio visual types (strong asset)
Training experience (strong asset)
Fair and unbiased to maintain a positive work environment
Strong verbal and written communication skills
Attention to detail and problem-solving skills
Ability to work independently and proactively, as part of a team and with diverse teams
Experience as a translator, linguist and/or DTP specialist (strong asset)
Experience in project management (beneficial)
Experience working in international environments
Bachelor's degree, ideally in a linguistic, business, graphics, or scientific field
3 or more years of experience with QC and QA processes in the language services industry including DTP tasks

Responsibilities

Manage the workflow of incoming jobs for the team, equitably assigning tasks to each team member ensuring no project is missing, taking on jobs as needed
Pre-check each project file for cleanliness, determine if the deadline is feasible, negotiate with the Project Manager for an extension if needed
Manage capacity of the team by monitoring workload and raising red flags to the Team Lead
Monitor mailbox and answer queries/concerns from requestors/PMs
Provide timely communication between relevant departments
Monitor current traffic processes and input ideas on how to improve current practices where required
Work with Team Leads, CD members, and the Head of Operational Excellence to document major quality issues and contribute to the continuous improvement of QC and QA processes in the translation and localization supply chain
Provide direction and feedback to resources during shifts
Collaborate with other Resource Managers for coordination of handovers and complex projects requiring multiple resources
Ensure the overall quality of translated and localized content
Identify, analyze, track and fix quality issues formatting wise for multilingual projects
Inspect and check files and pages in various languages to ensure they are workable sources for specialists
Work effectively with other members of the IQVIA™ Translation Services team as well as external resources to deliver high-standard correctly formatted files

Skills

Key technologies and capabilities for this role

Workflow ManagementQuality ControlQuality AssuranceTeam CoordinationFile InspectionCapacity PlanningProcess ImprovementStakeholder CommunicationMultilingual FormattingTranslation Localization

Questions & Answers

Common questions about this position

What is the salary for the Resource Manager position?

This information is not specified in the job description.

Is this a remote position or what is the location requirement?

This information is not specified in the job description.

What key skills are required for the Resource Manager role?

Required skills include fluency in English (written and spoken), proven experience with projects involving large amounts of content, and knowledge of software QA, QC, DTP, and/or OCR methodologies, tools, and processes. Strong assets include experience with content editing tools like InDesign, Photoshop, Illustrator, Articulate, or Captivate, as well as training experience.

What is the work environment like at IQVIA for this role?

The role involves working in a dynamic and fast-paced environment as a strong team player who remains focused and organized, collaborating closely with the Associate Director, Project Managers, Head of Operational Excellence, and internal/external stakeholders.

What makes a strong candidate for the Resource Manager position?

Strong candidates have a Bachelor's degree, fluency in English, experience with large content projects and QA/QC/DTP processes, plus assets like content editing tool experience, training background, translation/DTP expertise, and project management in international settings.

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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