Resident Chef (Sur La Table) at CSC Generation

Palo Alto, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Culinary EducationIndustries

Requirements

Blend of culinary talent, business acumen, and teaching skills
Expertise in leading high-performing culinary teams and overseeing in-store culinary programs
Ability to stay current on products through training and independent resources
Knowledge of food safety standards, local health codes, sanitation regulations, and compliance for handling liquor, wine, and beer

Responsibilities

Recruit, mentor, and retain a high-performing team to meet culinary and retail business needs
Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture
Conduct regular performance evaluations, provide feedback, and create development plans for individual and team growth
Represent Sur La Table’s brand by creating memorable, educational cooking class experiences that inspire repeat visits and customer loyalty
Ensure outstanding cooking class experiences by following recipes and game plans while holding employees accountable for quality and execution
Work with store leadership to increase foot traffic and store engagement through cooking classes and private events
Lead a customer-focused, Guest Obsessed culture in the kitchen and retail sales floor
Oversee, address, and take responsibility for all customer feedback related to the culinary program
Drive sales growth by developing and implementing strategies to enhance culinary and retail business
Analyze key performance metrics daily and leverage insights to optimize store performance
Consistently meet or exceed culinary and retail goals through KPIs like class sign-ups, retail sales, transaction value, conversion rates, and guest feedback
Manage daily store operations, ensuring compliance with food safety, health codes, and sanitation regulations
Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses

Skills

Key technologies and capabilities for this role

Culinary ExpertiseTeam LeadershipCooking InstructionCustomer ExperiencePerformance ManagementTeam RecruitmentMentoringBusiness AcumenSales DrivingBrand Representation

Questions & Answers

Common questions about this position

What is the salary for the Resident Chef position?

This information is not specified in the job description.

Is the Resident Chef role remote or on-site?

This information is not specified in the job description.

What skills are required for the Resident Chef role?

The role requires a blend of culinary talent, business acumen, and teaching skills to lead cooking classes, drive sales, and build high-performing teams.

What is the company culture like at Sur La Table?

The culture emphasizes creating happiness through cooking and sharing good food, upholding a positive team culture, and fostering a customer-focused, Guest Obsessed environment with a standard of #bestincenter excellence.

What makes a strong candidate for the Resident Chef position?

Strong candidates will have leadership experience in recruiting, mentoring, and developing culinary teams, along with skills in delivering outstanding cooking classes, driving sales, and ensuring exceptional customer experiences.

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Merrillville, IndianaHeadquarters

2016Year Founded

$107.6MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.

Operational challenges in integrating new brands like Backcountry could affect performance.

Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.

The company integrates brands into its platform to drive growth and profitability.

CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.

The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.

Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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