Reprographics / Office Services Operator at Williams

London, England, United Kingdom

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal Services, Financial Services, Professional ServicesIndustries

Previous Reprographics/Printroom experience is essential, preferably in the Legal sector
Good PC skills with knowledge of Adobe Acrobat, Microsoft Word and Excel
Excellent customer service skills
Able to think outside the box and make decisions if required in the absence of the Senior Account Manager
Able to handle difficult situations well, to act appropriately and know when to escalate to the line manager
Display a ‘can-do’ attitude with an adaptable and flexible approach
Personable and will help out wherever required to get the job done
Team player – not only within their team but also to work with the client’s FM team

Scan, print and copy documents for the client, making sure work is quality checked and sent back correctly
Printing and finishing complex Litigation documents (‘bibles’) for court
Deal with incoming post: sort and scan everything and e-mail to the relevant departments
Deal with outgoing post via Royal Mail/DX
Book outbound couriers and deal with incoming couriers quickly and efficiently
On occasion, assist with the resetting of meeting rooms, collaboration areas, VC rooms and touchdown workstations and report any issues appropriately
Ambassador style of service, to build relationships and gain awareness of activities within the business that may require additional or expected service
Support colleagues and work as a team in order to achieve the best results for clients
Provide assistance and support to ensure the working environment is clean and tidy
Carry out regular checks of the printer areas in area of responsibility, making sure adequate paper and toner are in MFDs, providing top-ups/replacements when appropriate
Manage stationery stock levels, storage, distribution and replenish stock supplies efficiently
Comply with departmental procedures
Any other like services requested by the Client that can reasonably be assumed as part of the normal operations subject to availability of WL personnel
Report any issues to the Senior Account Manager