Assurant

Repair Lead (Weekend shift)

Mt Juliet, Tennessee, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Electronics RepairIndustries

Requirements

Candidates must possess a minimum of 3 years of wireless repair experience, 2-3 years of experience leading a team, and the ability to perform electromechanical assembly using hand and electric tools. They should also be able to perform precise component-level and board repairs, identify and report root cause deficiencies, and identify and report routine process deficiencies, as well as test, repair, and troubleshoot devices to isolate root cause.

Responsibilities

The Repair Lead will inspect, refurbish, test, troubleshoot, and program electronic equipment, assisting Engineering Department with troubleshooting, software flashing support, and new product introductions. They will serve as a resource to others in resolving complex problems, conduct standup meetings and Tech Talks, validate and evaluate new tech damage products, assist in generation of Engineering change requests, conduct root cause failure analysis, and monitor work flow and work in process. Additionally, they will assist in evaluation and generation of material escalations, conduct training, mentoring, and coaching of associates, and implement and maintain 5S+1 standards.

Skills

Wireless Repair
Electromechanical Assembly
Component-Level Repair
Board Repair
Troubleshooting
Root Cause Analysis
Software Flashing
Device Testing
Training
Mentoring
Coaching
5S+1 Standards

Assurant

Provides risk management and insurance solutions

About Assurant

Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. When a product is damaged or malfunctions, Assurant also provides repair services to restore it efficiently. This approach helps clients minimize financial losses from unexpected events. Assurant generates revenue through the sale of insurance policies, service contracts, and repair services. Unlike many competitors, Assurant emphasizes diversity, equity, and inclusion within its corporate culture, which enhances its ability to serve a diverse customer base. The company's goal is to support consumers and businesses in maintaining their day-to-day operations while protecting their investments.

Key Metrics

New York City, New YorkHeadquarters
1892Year Founded
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Hybrid Work Options
Professional Development Budget

Risks

Integration challenges from acquiring iSmash may affect operational efficiency.
Regulatory scrutiny from acquiring American Lease Insurance could pose compliance challenges.
Cultural clashes from acquiring American Financial & Automotive Services may impact operations.

Differentiation

Assurant specializes in risk management for mobile devices and electronics globally.
The company offers insurance, service contracts, and repair services for high-value items.
Assurant's DEI commitment fosters innovation and enhances customer understanding.

Upsides

Increased demand for mobile device insurance due to remote work trends.
5G expansion drives demand for new devices and related insurance products.
Acquisition of iSmash enhances Assurant's tech repair service capabilities.

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