Renewal Manager

Company Information

Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Following our acquisition of Mavely, the Everyday Influencer Platform®, Later enables brands to scale creator partnerships from nano to premium influencers while managing social media content and campaigns across all major social and affiliate networks. Through proprietary performance data, marketing leaders can drive attributable sales and optimize social commerce with our software platform or award-winning services.

Later was founded on two success stories that began in 2014: Mavrck, the industry-leading influencer marketing solution (now Later Influence™), and Later, the best social media management platform (now Later Social™) and first-to-market link in bio tool, Later Link in Bio. In 2024, Mavrck and Later officially joined together as one unified business, with a shared vision: to enable the world to make a living with their creativity.

We’re trusted by the top social platforms, with partnerships and integrations with Meta, TikTok, X/Twitter, LinkedIn, YouTube, and Pinterest.

We enable marketers to create high-performing content and engage in authentic collaborations with creators to reach new audiences, drive engagement, and generate predictable ROI.

Position Overview

As a Renewal Manager at Later, you will be accountable for the retention, growth, and overall success of your assigned book of business. Candidates need to have worked in a revenue role as a Customer Success Manager, Account Executive or Account Manager, and have experience working in a dynamic, fast-paced SaaS, Martech, or Agency environment.

We’re looking for someone who is a proven strategic leader, with a passion for creativity and connectivity, possesses a curious & proactive mindset and has a desire to put their best self forward every day to accomplish their goals and the goals of the business.

Renewal Managers at Later are part of a revenue team, and as such you will be goaled based on net revenue retention (renewals and upsells) across your portfolio of customers. Successful individuals at Later have excellent communication skills, are able to prioritize their time effectively, and ensure that our customers are finding value in the products and services they’ve purchased.

Reporting to the VP of Client Success, this is a great opportunity for someone that wants to join a rapidly growing company with significant personal and professional growth opportunities.

Responsibilities

• Own the full-cycle renewal process for Later Influence customers, beginning 90 days out from contract end dates.
• Lead contract negotiations, including pricing adjustments, term changes, and upsell conversations.
• Collaborate with Customer Success Managers to understand account health, usage, and potential risks or expansion opportunities.
• Manage renewal forecasting and reporting, ensuring visibility across revenue retention metrics.
• Partner with Legal, Finance, and Sales Ops to facilitate contract generation, approvals, and signature workflows.
• Maintain accurate pipeline data in Salesforce, including renewal stage, probability, and expected close dates.

Requirements

• 5+ years of experience in renewals, sales, account management, or revenue operations at a SaaS, agency, or influencer marketing company.
• Strong negotiation and objection-handling skills, with a collaborative approach.
• Proven track record of meeting or exceeding renewal and upsell targets.
• Detail-oriented with experience managing contract workflows and revenue forecasting.
• Proficient in Salesforce or other CRM and forecasting tools.
• Excellent communication and relationship-building skills across internal and external stakeholders.

Application Instructions

We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply!

Employment Type

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Location Type

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Salary

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