Renewals Manager
Pipe17Full Time
Junior (1 to 2 years)
Candidates should possess 5+ years of experience in renewals, sales, account management, or revenue operations within a SaaS, agency, or influencer marketing company. They should have strong negotiation and objection-handling skills, a collaborative approach, a proven track record of meeting or exceeding renewal and upsell targets, and be detail-oriented with experience managing contract workflows and revenue forecasting. Proficiency in Salesforce or other CRM and forecasting tools is also required.
As a Renewal Manager, you will be accountable for the full-cycle renewal process for Later Influence customers, including leading contract negotiations, collaborating with Customer Success Managers to understand account health, managing renewal forecasting and reporting, partnering with Legal, Finance, and Sales Ops to facilitate contract generation, and maintaining accurate pipeline data in Salesforce. You will also be responsible for owning the renewal process 90 days out from contract end dates and identifying expansion opportunities.
Social media management and influencer marketing tools
Later provides tools for social media marketing, focusing on helping marketers, brands, and influencers create engaging content and measure their results. Its main products include Later Influence, which automates influencer marketing campaigns and connects brands with influencers; Later Social Media Management, a tool for planning, scheduling, and analyzing social media posts; and Later Link in Bio, which allows users to drive traffic to multiple destinations from a single link in their bio. Unlike many competitors, Later emphasizes a subscription model that offers various service tiers, ensuring continuous updates and support for users. The company's goal is to establish the first "Social Revenue" platform, enabling clients to achieve predictable and measurable returns from their social media activities.