Renewals Account Manager - US Time Zone (Remote, IND)

Rajasthan, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, SoftwareIndustries

Requirements

Candidates must have a proven track record in a quota-carrying role, exceptional written and verbal communication skills, and the ability to manage multiple tasks in a fast-paced environment. A technical aptitude, comfort with objections and negotiations, excellent time management, and prior experience in SaaS or cybersecurity sales are essential. A background in Customer Success/Service, experience with CRM solutions like Salesforce, and at least 2 years of consulting or account management experience, particularly in cybersecurity, are required. A Bachelor's degree or equivalent experience is also necessary, along with the ability to work US business hours.

Responsibilities

The Renewals Account Manager will manage the contract renewal cycle, provide quotes to channel partners, ensure quote delivery to end customers, and consult with partners and customers to address questions. They will manage the renewal process through booking, communicate the value of CrowdStrike products to drive license and revenue growth, and collaborate with Account Managers to ensure a seamless customer experience.

Skills

Account Management

SaaS

Cybersecurity

Sales

Customer Relationship Management

Contract Renewals

Quoting

Communication

Problem-Solving

Crowdstrike

Cloud-native endpoint security solutions provider

About Crowdstrike

CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.

Austin, TexasHeadquarters

2011Year Founded

$468MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

5,001-10,000Employees

Benefits

Competitive Employee Stock Purchase Plan

Remote-friendly culture

Market leader in compensation and equity awards

Competitive vacation and flexible working arrangements

Comprehensive health benefits + 401k plan

Paid Parental Leave, including adoption

Wellness programs

Professional development and mentorship opportunities

Open offices have stocked kitchens, coffee, soda and treats

Risks

Increased competition from companies like Lumos could challenge CrowdStrike's market share.

Recovery from last year's outage may still affect customer trust and future sales.

Pressure to demonstrate ROI by 2025 could challenge CrowdStrike's financial transparency.

Differentiation

CrowdStrike's Falcon platform offers cloud-native endpoint security solutions, a key differentiator.

The company serves 44 of the Fortune 100, showcasing its strong market presence.

CrowdStrike's proactive threat hunting sets it apart in cybersecurity threat detection.

Upsides

Partnership with SonicWall opens new SMB market segment for CrowdStrike.

Recognition as a leader in ransomware prevention boosts CrowdStrike's market credibility.

Gamified learning initiatives help address cybersecurity skills gap, benefiting future talent pipeline.

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