【Remote】 Customer Service Representative【WFH】 at Think Academy

Remote

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MYR 36,000 – MYR 54,000Compensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Education, EdTechIndustries

Requirements

Candidates must be fluent in both spoken and written English and possess basic knowledge of graphic software. A strong sense of responsibility, meticulous attention to detail, and good communication and problem-solving skills are essential, with no prior work experience required.

Responsibilities

The Student Advisor will enroll clients in trial courses, set up new classes, manage student transfers, process refunds, and handle course material mailings. They will also recommend suitable classes based on student progress, assist teaching staff with feedback gathering and schedule coordination, and participate in course quality assessments.