Relationship Manager- Wealth Management at Vanguard

Charlotte, North Carolina, United States

Vanguard Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Wealth ManagementIndustries

Requirements

  • Regulatory license and/or registration (e.g., FINRA, state, SFC), including SIE, Series 7 and 63/65 or 66 (or equivalent); SIE & Series 7 required prior to starting, Series 66 can be acquired upon starting; certain professional designations may substitute for 65/66
  • Strong foundation in managing a book of business within financial services (ideally 3+ years of experience)
  • Experience building trusted relationships with high-net-worth or ultra-high-net-worth clients (2+ years preferred)
  • Consultative mentality and passion for guiding clients through financial services solutions
  • Confidence in discussing topics like ETFs, mutual funds, legacy and estate planning, charitable giving, and other wealth management related conversations
  • Bachelor’s degree or equivalent experience showcasing ability to learn and lead
  • Ability to work in Vanguard’s hybrid model (in-office Tuesdays through Thursdays, remote Mondays and Fridays)

Responsibilities

  • Act as the primary point of contact for self-directed ultra-high-net-worth clients ($5–25 million in Vanguard assets), delivering personalized, consistent, and high-touch experiences
  • Build trust and deepen client loyalty by anticipating needs, aligning solutions through education and guidance, and helping clients achieve long-term goals
  • Engage in meaningful conversations on sophisticated topics such as partnering with advice, increasing share of wallet, private equity, trusts, margin, and charitable giving
  • Support strategic planning for your book of business and contribute to growth initiatives and client retention efforts
  • Foster strong relationships by connecting with clients through genuine curiosity, empathy, and deep understanding of their financial aspirations
  • Deliver exceptional client service by proactively addressing inquiries, resolving issues efficiently, and ensuring a seamless experience across all touchpoints
  • Demonstrate credibility through deep technical knowledge of Vanguard’s products and services, proactively finding opportunities to strengthen client relationships

Skills

Relationship Management
Wealth Management
Client Advisory
Financial Guidance
Strategic Planning
Client Retention
Private Equity
Trusts
Margin Trading
Charitable Giving
High-Net-Worth Client Management

Vanguard

Client-owned investment management firm offering low-cost funds

About Vanguard

Vanguard provides financial services with a focus on investment management. The company offers a variety of products, including mutual funds, exchange-traded funds (ETFs), individual retirement accounts (IRAs), and 401k rollovers, aimed at individual investors, financial advisors, and institutions. Vanguard's unique ownership structure means it is owned by its funds, which are in turn owned by the clients, allowing it to prioritize the needs of its investors over external shareholders. This model enables Vanguard to offer low-cost investment options, as it primarily earns revenue through management fees that are generally lower than industry standards. Additionally, Vanguard provides personalized investment advisory services, charging fees based on the assets managed. The company's goal is to help clients grow their wealth and achieve their financial objectives through effective investment strategies, while maintaining a competitive performance track record.

Kline Township, PennsylvaniaHeadquarters
1975Year Founded
SECONDARYCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Best-in-class medical, dental & vision coverage
Onsite health clinic & fitness center
Health Smart Rewards program
Vanguard Retirement Savings Plan
Education Benefits
PTO
Family Planning Benefist
Parental leave
Personal development opportunities
Volunteer Time Off

Risks

Competition from AI-driven platforms like Writer challenges Vanguard's traditional advisory services.
Vanguard's stake in Steelcase exposes it to the volatile furniture market.
New active bond ETFs may struggle in a low-yield environment with increasing competition.

Differentiation

Vanguard is client-owned, aligning its interests with investors, unlike traditional firms.
The firm offers low-cost investment products, making it attractive to cost-conscious investors.
Vanguard's ownership structure allows it to focus on long-term investor value.

Upsides

Vanguard's new active bond ETFs offer diversified, low-cost fixed income options.
The acquisition of Steelcase shares diversifies Vanguard's portfolio into the furniture industry.
Launching the International Dividend Growth Fund appeals to investors seeking sustainable dividend growth.

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