Relationship Manager- Wealth Management at Vanguard

Charlotte, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Wealth ManagementIndustries

Requirements

Regulatory license and/or registration (e.g., FINRA, state, SFC), including SIE, Series 7 and 63/65 or 66 (or equivalent); SIE & Series 7 required prior to starting, Series 66 can be acquired upon starting; certain professional designations may substitute for 65/66
Strong foundation in managing a book of business within financial services (ideally 3+ years of experience)
Experience building trusted relationships with high-net-worth or ultra-high-net-worth clients (2+ years preferred)
Consultative mentality and passion for guiding clients through financial services solutions
Confidence in discussing topics like ETFs, mutual funds, legacy and estate planning, charitable giving, and other wealth management related conversations
Bachelor’s degree or equivalent experience showcasing ability to learn and lead
Ability to work in Vanguard’s hybrid model (in-office Tuesdays through Thursdays, remote Mondays and Fridays)

Responsibilities

Act as the primary point of contact for self-directed ultra-high-net-worth clients ($5–25 million in Vanguard assets), delivering personalized, consistent, and high-touch experiences
Build trust and deepen client loyalty by anticipating needs, aligning solutions through education and guidance, and helping clients achieve long-term goals
Engage in meaningful conversations on sophisticated topics such as partnering with advice, increasing share of wallet, private equity, trusts, margin, and charitable giving
Support strategic planning for your book of business and contribute to growth initiatives and client retention efforts
Foster strong relationships by connecting with clients through genuine curiosity, empathy, and deep understanding of their financial aspirations
Deliver exceptional client service by proactively addressing inquiries, resolving issues efficiently, and ensuring a seamless experience across all touchpoints
Demonstrate credibility through deep technical knowledge of Vanguard’s products and services, proactively finding opportunities to strengthen client relationships

Skills

Key technologies and capabilities for this role

Relationship ManagementWealth ManagementClient AdvisoryFinancial GuidanceStrategic PlanningClient RetentionPrivate EquityTrustsMargin TradingCharitable GivingHigh-Net-Worth Client Management

Questions & Answers

Common questions about this position

What licenses are required for the Relationship Manager role?

The role requires the SIE, Series 7, and 63/65 or 66 (or equivalent), with the SIE and Series 7 needed prior to starting and Series 66 acquirable upon starting. Certain professional designations may substitute for 65/66 as determined by Compliance.

What experience is needed for this position?

A strong foundation in managing a book of business within financial services is required, ideally with 3+ years of experience.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What kind of training and support does Vanguard provide?

Comprehensive training will be provided to support success in deep technical knowledge of Vanguard’s products, along with onboarding and a culture that invests in your success.

Vanguard

Client-owned investment management firm offering low-cost funds

About Vanguard

Vanguard provides financial services with a focus on investment management. The company offers a variety of products, including mutual funds, exchange-traded funds (ETFs), individual retirement accounts (IRAs), and 401k rollovers, aimed at individual investors, financial advisors, and institutions. Vanguard's unique ownership structure means it is owned by its funds, which are in turn owned by the clients, allowing it to prioritize the needs of its investors over external shareholders. This model enables Vanguard to offer low-cost investment options, as it primarily earns revenue through management fees that are generally lower than industry standards. Additionally, Vanguard provides personalized investment advisory services, charging fees based on the assets managed. The company's goal is to help clients grow their wealth and achieve their financial objectives through effective investment strategies, while maintaining a competitive performance track record.

Kline Township, PennsylvaniaHeadquarters

1975Year Founded

SECONDARYCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Best-in-class medical, dental & vision coverage

Onsite health clinic & fitness center

Health Smart Rewards program

Vanguard Retirement Savings Plan

Education Benefits

PTO

Family Planning Benefist

Parental leave

Personal development opportunities

Volunteer Time Off

Risks

Competition from AI-driven platforms like Writer challenges Vanguard's traditional advisory services.

Vanguard's stake in Steelcase exposes it to the volatile furniture market.

New active bond ETFs may struggle in a low-yield environment with increasing competition.

Differentiation

Vanguard is client-owned, aligning its interests with investors, unlike traditional firms.

The firm offers low-cost investment products, making it attractive to cost-conscious investors.

Vanguard's ownership structure allows it to focus on long-term investor value.

Upsides

Vanguard's new active bond ETFs offer diversified, low-cost fixed income options.

The acquisition of Steelcase shares diversifies Vanguard's portfolio into the furniture industry.

Launching the International Dividend Growth Fund appeals to investors seeking sustainable dividend growth.

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