Relationship Manager - Advanced Payments at Global Payments

Oklahoma City, Oklahoma, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments Processing, Financial ServicesIndustries

Requirements

3+ years selling in and proven record of success working in complex, solutions-based sales environments, or equivalent experience within Global/Heartland or financial segments
Broad and deep expertise and/or unique knowledge of company's products and features, including 3rd party integrations and solutions
Excellent knowledge on how to navigate internal sales, underwriting, pricing and service policies and issue resolution
Exhibits high level of discernment and decision making skills
High level of attention to detail and above average listening skills
Proficiency in Salesforce.com
Preferred Qualifications
Experience in managing and supporting referrals from 3rd party gateways and other external referral partners

Responsibilities

Drives incremental revenue growth and merchant retention by selling solutions (company and 3rd party owned) to active clients, and increasing the value of each account
Provides oversight on active client inquiries, including verifying upsell needs, from internal referrals and various sources. May recommend additional products and refer clients to the appropriate sales channel
Facilitates all onboarding, underwriting and pricing enrollments required for activation
Stays current and develops necessary knowledge on all solutions available to active clients
Includes active participation in all required training and development
Keeps leaders informed of all activity, including timely preparation and updates to all activity records and reports as requested
Adheres to all expected SLAs and line of business guidelines
Continue to provide duties related to the current ISV Role as requested
Adherence to corporate sales policies
Executes corporate training resources
Attends trainings as needed
Other duties may apply

Skills

Key technologies and capabilities for this role

Solutions SellingMerchant DiscoveryNeeds AnalysisRevenue GrowthMerchant RetentionClient OnboardingUnderwritingPricingSales Training

Questions & Answers

Common questions about this position

What experience is required for the Relationship Manager role?

Candidates need 3+ years selling in complex, solutions-based sales environments or equivalent experience within Global/Heartland or financial segments.

What key skills are needed for this position?

The role requires broad expertise in company products and features including 3rd party integrations, excellent knowledge of internal sales policies, high discernment and decision-making skills, attention to detail, and strong listening skills. Proficiency in Salesforce.com is also required.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What makes a strong candidate for this Relationship Manager position?

A strong candidate has 3+ years in complex solutions-based sales, deep product knowledge including 3rd party integrations, proficiency in Salesforce, and experience managing external referrals; preferred experience in payments or financial segments.