Regional Team Leader South East UK (Collections of legally defensible samples)

Loughton, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Diagnostics, HealthcareIndustries

Requirements

Candidates should possess strong managerial and leadership skills, with experience in managing remote workers and resolving customer queries effectively. Previous experience in a customer service role is preferred, along with excellent verbal, written, and communication skills. They should be proficient in using Microsoft Office Suite, including Word, Excel, and Outlook, and have a good level of IT literacy.

Responsibilities

The Regional Team Leader will be responsible for training Collecting Officers, providing a fully covered standby rota for the Collection Network Emergency Response Call Out Service, and participating in the Duty Manager rota. They will also oversee the allocation of collections to Collecting Officers, conduct audits, identify and support the recruitment of Collecting Officers, manage stock and equipment, and ensure Collecting Officers meet Health & Safety standards. Additionally, the role involves conducting regular customer collections to maintain competence and deliver training, as well as providing support and guidance to the team.

Skills

Team Management

Remote Worker Management

Customer Query Resolution

Verbal Communication

Written Communication

IT Literacy

Microsoft Word

Microsoft Excel

Microsoft Outlook

Health & Safety Standards

Working Time Directive (WTD)

Sample Collection Methodologies

Process Documentation

Performance Management

Auditing

Recruitment

Stock Management

Equipment Management

Waste Reduction

Competency Maintenance

Training

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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