Regional Site Specialist at Thermo Fisher Scientific

Cambridge, Massachusetts, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Laboratory ServicesIndustries

Requirements

High school diploma or GED required (Bachelor’s degree in a related field preferred)
1 year of lab services experience required
Prior customer service experience preferred
Prior knowledge of OSHA General Industry requirements preferred
GxP Experience and IATA/DOT certification is a plus
Must have reliable transportation
Strong verbal and written communication skills, and desire to deliver excellent customer service (including maintaining a professional appearance and demeanor and upholding Thermo Fisher Scientific's values)
Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software
Uses organizational skills to multi-task and meet due dates as needed
Demonstrates the ability to understand the complexity of various work environments and work safely following all policies and procedures
Ability to lift 30-40lbs regularly, up to 50lbs occasionally
Ability to push/pull up to 100lbs using equipment like pushcarts, pallet jacks, mobile cylinders
Regularly required to stand, walk, and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods
Ability to work in environments with varied temperatures (cold rooms, outside, etc.)
Ability to work overtime or independently as needed
Willingness to wear PPE (safety glasses, gowning, gloves, lab coat, ear plugs, etc.), including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes, bump hats, and/or safety glasses

Responsibilities

Travel to provide support at multiple customer facilities for scheduled and unscheduled gaps in coverage (70-80% of the time locally in the Greater Boston region, including Cambridge; in some cases, for extended periods)
Inventory Management: Stock room, POU management, dispensing of products, etc
Order Management: Order entry, order expediting, customer service support, etc
Chemical Management: Receive, register, and track chemical containers, etc
Glass wash Operations: End-to-end glass wash sterilization processes including inspection of glassware, etc
Dock and Shipping Management
Drive Process Improvement culture
May perform other responsibilities as assigned by management

Skills

Inventory Management

Order Management

Chemical Management

Glasswash Operations

Dock and Shipping Management

Process Improvement

Customer Service

OSHA Knowledge

GxP

IATA/DOT

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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