[Remote] Security Operations Manager at Jobber

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, BiotechnologyIndustries

Requirements

Seasoned technical background spanning Linux administration, IT operations, or software development, now applied to infrastructure security and SecOps
Deep AWS security expertise (GuardDuty, Security Hub), or strong multi-cloud experience across Azure and GCP
Proven ability to build security automations and integrations using APIs, scripting, or serverless technologies (Python, Bash, Terraform)
Hands-on familiarity with SIEM, DLP, and cloud-native security tooling
Experience managing or integrating MDM (e.g., Jamf, Kandji) and IDP (e.g., Okta, Azure AD, Google Workspace) solutions to enforce secure-by-default practices
Systems-thinking approach — able to understand and improve complex systems
Strong collaboration and communication skills

Responsibilities

Lead the design, implementation, and integration of key security initiatives, including DLP, SIEM, and internal security tooling
Automate alert triage, vulnerability tracking, and incident response workflows through scripts, APIs, and serverless functions
Own and improve integrations across AWS and Azure/GCP, enabling scalable, low-noise monitoring and rapid response
Triage and respond to cloud security alerts, driving investigations and coordinating with engineering teams for resolution
Act as technical lead during incidents, providing expert guidance on cloud, infrastructure, and endpoint response
Document and standardize playbooks, runbooks, and internal processes to make security practices repeatable and scalable
Mentor and guide Security Operations team members, fostering technical growth and reinforcing Jobber’s values in day-to-day work

Skills

Key technologies and capabilities for this role

Security OperationsAlert TriageSecurity ToolingCloud SecurityEndpoint SecurityAutomationIntegrationsCloud-Native Practices

Questions & Answers

Common questions about this position

Is this Security Operations Manager role remote?

Yes, the position is fully remote.

What does Jobber's company culture emphasize?

Jobber's culture emphasizes transparency, inclusivity, collaboration, and innovation, with the Security team working humbly, supportively, and with accountability.

What are the key responsibilities of the Security Operations Manager?

The role involves leading security initiatives like DLP and SIEM, automating workflows for alert triage and incident response, owning AWS and Azure/GCP integrations, triaging cloud alerts, and acting as technical lead during incidents.

What skills are needed for this Security Operations Manager position?

Key skills include expertise in DLP, SIEM, automation through scripts/APIs/serverless functions, cloud integrations in AWS/Azure/GCP, alert triage, incident response, and vulnerability tracking.

What teams will the Security Operations Manager collaborate with?

You'll report to the Manager, Security Operations, and collaborate closely with Product Development, IT, and GRC teams.

Jobber

SaaS platform for home service management

About Jobber

Jobber provides software solutions tailored for home service businesses, helping them manage operations like quoting, scheduling, invoicing, and payment collection. The platform operates on a subscription model, allowing small to medium-sized businesses in industries such as cleaning, landscaping, plumbing, and HVAC to access its features for a recurring fee. Jobber simplifies the management process, making it easier for businesses to serve their customers. It includes a mobile app and offers unlimited one-on-one support, along with resources like salary reports to assist in hiring. Jobber's goal is to enhance the efficiency and effectiveness of home service businesses.

Edmonton, CanadaHeadquarters

2011Year Founded

$180.7MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Parental Leave

Professional Development Budget

Wellness Program

Risks

Increased competition from AI-driven platforms may reduce Jobber's market share.

Economic fluctuations could impact small businesses' ability to afford Jobber's services.

Integration issues with third-party services may lead to customer dissatisfaction.

Differentiation

Jobber offers a comprehensive SaaS platform for home service businesses.

The platform integrates AI tools like Jobber Copilot for enhanced decision-making.

Jobber's subscription model includes features like quoting, scheduling, and invoicing.

Upsides

Jobber's AI-powered Copilot enhances business strategies and operations.

The partnership with Stripe offers embedded financial services for better cash flow management.

Jobber's new marketing tools help businesses grow through online reviews and campaigns.

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