Operations Manager
DandyFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Key technologies and capabilities for this role
Common questions about this position
This is a permanent, full-time position.
The role oversees operations in Mindanao East, Philippines, indicating it is based in that region.
The role involves overseeing Last Mile operations in Mindanao East, leading up to 7 Area Managers and Station Managers, owning cluster KPIs like productivity and delivery success rate, managing recruitment and training, and leading process improvements.
The Regional Manager leads a team of up to 7 Area Managers and their respective Station Heads.
The Regional Manager reports to the Head of Fleet.
Technology-enabled logistics and delivery services
Ninja Van provides delivery services in Southeast Asia, catering to both businesses and individuals. The company focuses on creating a simple and efficient delivery experience through its technology platform, which enables real-time tracking of parcels and allows customers to schedule deliveries at their convenience. Ninja Van operates a wide network of drop-off and pick-up points to enhance accessibility. The company generates revenue by charging delivery fees based on parcel size, weight, and distance, and also offers additional services like cash on delivery. Unlike many competitors, Ninja Van emphasizes customer service and a user-friendly experience, making it a significant player in the region's logistics market.