Regional Business Development Manager- Healthcare Operations at MediTelecare

Charleston, West Virginia, United States

MediTelecare Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Behavioral Health, Skilled Nursing FacilitiesIndustries

Requirements

  • Minimum bachelor’s degree and 2 years’ experience in healthcare, long-term care, or related field
  • Minimum 3 years’ sales experience
  • Ability to interact with all levels of staff at customer locations
  • Demonstrated ability to develop and maintain professional relationships
  • Experience in sourcing, sales, and closing on new business
  • Understanding of skilled nursing facilities, hospice, home care or similar industries
  • Valid driver’s license
  • Willingness to travel up to 70% of the time within the region(s)

Responsibilities

  • Routinely and regularly interacting with and visiting in person with each facility in the region
  • Establishing and maintaining strong relationships with key facility stakeholders
  • Identifying opportunities to expand services
  • Proactively identifying and addressing negative trends in volume
  • Proactively identifying potential clinical service delivery issues and immediately addressing with CCO
  • Addressing facility requests and concerns immediately
  • Providing field support to the clinical team
  • Ensuring referrals and related processes run as designed
  • Monitoring activity to ensure facility needs are being met
  • Growing facility caseloads, expanding (or protecting) services, and generally ensuring happy customers on a day-to-day basis
  • Interfacing with and serving as primary contact with the facility administrator/executive director, director of nursing services, and the director of social services at client facilities on an ongoing basis to ensure client satisfaction
  • Responding immediately to urgent calls from the facility and facilitating problem-solving – escalates issues as appropriate. Following up with the facilities to ensure satisfaction
  • Working collaboratively with regional business development staff to support the development of new business, and set and achieve regional goals related to new development and maintenance of current business
  • Supporting regional marketing strategy and coordinating execution of new facility contracts; expanding scope and depth of services in existing accounts
  • Developing plans to manage and improve under-performing facilities—from a focus of maximizing limited clinician resources, i.e., deploying clinicians where they can be most effective
  • Networking within long-term care, mental health facilities, and local associations to generate new business for the company
  • Other tasks as assigned

Skills

Business Development
Relationship Management
Stakeholder Engagement
Healthcare Operations
Sales Expansion
Facility Management
Travel Management

MediTelecare

Telehealth services for mental health care

About MediTelecare

MediTelecare provides behavioral and mental telehealth services specifically for residents in skilled nursing and assisted living facilities. The company connects these residents with a team of experienced clinicians, including psychologists, nurse practitioners, psychiatrists, and clinical social workers, through advanced televideo technology. This setup allows residents who may not have access to specialized care to receive the support they need from the comfort of their facilities. What sets MediTelecare apart from its competitors is its focus on the elderly population and the commitment of its clinicians to make a positive impact in their lives, all while working remotely. The goal of MediTelecare is to enhance the mental health and well-being of elderly residents by providing them with accessible and quality care.

Middletown, ConnecticutHeadquarters
1979Year Founded
M_AND_ACompany Stage
Consumer Software, HealthcareIndustries
51-200Employees

Benefits

Flexible Work Hours
Remote Work Options

Risks

Increased competition from new telehealth startups may erode MediTelecare's market share.
Rapid AI advancements could outpace MediTelecare's current technology offerings.
Changes in Medicare reimbursement policies could impact MediTelecare's revenue model.

Differentiation

MediTelecare specializes in mental health services for rural nursing home residents.
The company offers a comprehensive range of psychological and cognitive evaluations.
MediTelecare connects residents to world-class clinicians via state-of-the-art televideo.

Upsides

Increased demand for telehealth services in rural areas boosts MediTelecare's market potential.
Growing acceptance of telemedicine in mental health care enhances service accessibility.
Expansion of Medicare coverage for telehealth services increases patient access and revenue.

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