Regional Business Development Manager- Healthcare Operations at MediTelecare

Charleston, West Virginia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Behavioral Health, Skilled Nursing FacilitiesIndustries

Requirements

Minimum bachelor’s degree and 2 years’ experience in healthcare, long-term care, or related field
Minimum 3 years’ sales experience
Ability to interact with all levels of staff at customer locations
Demonstrated ability to develop and maintain professional relationships
Experience in sourcing, sales, and closing on new business
Understanding of skilled nursing facilities, hospice, home care or similar industries
Valid driver’s license
Willingness to travel up to 70% of the time within the region(s)

Responsibilities

Routinely and regularly interacting with and visiting in person with each facility in the region
Establishing and maintaining strong relationships with key facility stakeholders
Identifying opportunities to expand services
Proactively identifying and addressing negative trends in volume
Proactively identifying potential clinical service delivery issues and immediately addressing with CCO
Addressing facility requests and concerns immediately
Providing field support to the clinical team
Ensuring referrals and related processes run as designed
Monitoring activity to ensure facility needs are being met
Growing facility caseloads, expanding (or protecting) services, and generally ensuring happy customers on a day-to-day basis
Interfacing with and serving as primary contact with the facility administrator/executive director, director of nursing services, and the director of social services at client facilities on an ongoing basis to ensure client satisfaction
Responding immediately to urgent calls from the facility and facilitating problem-solving – escalates issues as appropriate. Following up with the facilities to ensure satisfaction
Working collaboratively with regional business development staff to support the development of new business, and set and achieve regional goals related to new development and maintenance of current business
Supporting regional marketing strategy and coordinating execution of new facility contracts; expanding scope and depth of services in existing accounts
Developing plans to manage and improve under-performing facilities—from a focus of maximizing limited clinician resources, i.e., deploying clinicians where they can be most effective
Networking within long-term care, mental health facilities, and local associations to generate new business for the company
Other tasks as assigned

Skills

Key technologies and capabilities for this role

Business DevelopmentRelationship ManagementStakeholder EngagementHealthcare OperationsSales ExpansionFacility ManagementTravel Management

Questions & Answers

Common questions about this position

What is the salary or compensation for this Regional Business Development Manager role?

This information is not specified in the job description.

Is this position remote or does it require travel?

The role requires willingness to travel up to 70% of the time within the region(s) and involves routinely visiting facilities in person.

What skills or experience are required for this role?

The position seeks an experienced Regional Business Manager with skills in building relationships with facility stakeholders, business development, operational management, and proactive problem-solving in healthcare settings.

What is the company culture like at MediTelecare?

The company emphasizes interdisciplinary collaboration, a supportive environment promoting mental well-being, strong customer relationships, and proactive management to ensure client satisfaction.

What makes a strong candidate for this position?

A strong candidate is an experienced business manager skilled in healthcare operations, capable of building stakeholder relationships, driving business growth, managing regional operations, and handling up to 70% travel.

MediTelecare

Telehealth services for mental health care

About MediTelecare

MediTelecare provides behavioral and mental telehealth services specifically for residents in skilled nursing and assisted living facilities. The company connects these residents with a team of experienced clinicians, including psychologists, nurse practitioners, psychiatrists, and clinical social workers, through advanced televideo technology. This setup allows residents who may not have access to specialized care to receive the support they need from the comfort of their facilities. What sets MediTelecare apart from its competitors is its focus on the elderly population and the commitment of its clinicians to make a positive impact in their lives, all while working remotely. The goal of MediTelecare is to enhance the mental health and well-being of elderly residents by providing them with accessible and quality care.

Middletown, ConnecticutHeadquarters

1979Year Founded

M_AND_ACompany Stage

Consumer Software, HealthcareIndustries

51-200Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Increased competition from new telehealth startups may erode MediTelecare's market share.

Rapid AI advancements could outpace MediTelecare's current technology offerings.

Changes in Medicare reimbursement policies could impact MediTelecare's revenue model.

Differentiation

MediTelecare specializes in mental health services for rural nursing home residents.

The company offers a comprehensive range of psychological and cognitive evaluations.

MediTelecare connects residents to world-class clinicians via state-of-the-art televideo.

Upsides

Increased demand for telehealth services in rural areas boosts MediTelecare's market potential.

Growing acceptance of telemedicine in mental health care enhances service accessibility.

Expansion of Medicare coverage for telehealth services increases patient access and revenue.

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