Recovery Clerk Full Time at BJ's Wholesale Club

Lebanon, New Hampshire, United States

BJ's Wholesale Club Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Retail, WholesaleIndustries

Requirements

  • Regular, predictable, full-time attendance is essential
  • Ability to carry out job functions as assigned
  • Acts with honesty and integrity
  • Maintain a friendly and positive attitude
  • Work as a team with collaboration and respect
  • Move with speed and agility
  • Embrace inclusion and diversity
  • Understand how to access and read production and/or financial performance reporting for the department

Responsibilities

  • Provide members with prompt and courteous service and assistance
  • Replenish, refill, stock, and straighten merchandise
  • Ensure proper signage of merchandise
  • Keep sales floor clean, neat, and fully organized
  • Replenish milk, dairy, freezer, food, and non-food merchandise
  • Fold and organize apparel, books, and other merchandise
  • Remove empty cardboard from the sales floor, shelves, display cases, and replenish box bins; use cardboard baler to dispose of cardboard
  • Return all returned and re-shop merchandise to the sales floor
  • Maintain all club policies and procedures
  • Perform other duties as assigned, including working in other departments as needed
  • Support the application of club policies, procedures, and compliance
  • Lead with the member in mind to address and escalate concerns
  • Ensure a safe and positive environment for members and team
  • Deliver service excellence through all points of contact; resolve and de-escalate member concerns
  • Commit to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA)
  • Deliver GOLD club standards daily: Fast, Friendly, Full, Fresh, Clean; Grand opening look daily
  • Execute all items stocked and promotional plans
  • Maintain visible, accurate signage; clean and organized inside and out

Skills

Key technologies and capabilities for this role

customer servicestockingmerchandise replenishmentsales floor organizationinventory managementretail operations

Questions & Answers

Common questions about this position

What benefits are offered to team members at BJ's Wholesale Club?

Benefits include weekly pay, free BJ’s memberships for you and a household member, generous paid time off for vacation, personal, sick days, holidays, bereavement, and jury duty, flexible health benefits with medical, dental, vision, HSA, and FSA options, a 401(k) with company match, and an employee stock purchase plan at a 15% discount.

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What are the main responsibilities of a Recovery Clerk?

The role involves providing members with prompt and courteous service, replenishing and stocking merchandise, keeping the sales floor clean, neat, and fully organized, and carrying out assigned job functions while supporting club policies.

What is the company culture like at BJ's Wholesale Club?

The culture emphasizes teamwork, purpose, opportunity, flawless execution, accountability, honesty, integrity, inclusion, diversity, collaboration, respect, speed, agility, innovation, and delivering GOLD Member Standards with a friendly and positive attitude.

What makes a strong candidate for the Recovery Clerk position?

Strong candidates demonstrate commitment to member service excellence, teamwork, accountability, a positive attitude, ability to maintain a clean and organized sales floor, and alignment with GOLD club standards like Greet, Anticipate, Appreciate.

BJ's Wholesale Club

About BJ's Wholesale Club

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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