Receptionist at Williams

Bath, England, United Kingdom

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Legal, Banking, Professional ServicesIndustries

Requirements

Minimum of two-years receptionist, switchboard or administrative assistant experience preferable in a banking, legal or large corporate environment
Exceptional customer service skills to effectively greet and communicate with callers and visitors
Ability and willingness to learn in-depth knowledge of the company (the business and employees) to more efficiently handle calls and greet visitors
Ability to work in a fast-paced team environment
Ability to effectively and professionally communicate with co-workers and clients
Attention to detail with an emphasis on accuracy and quality
Intermediate computer skills including Microsoft Word and Excel
Ability to prioritise work to balance multiple projects and deadlines
Excellent verbal and written communication skills
Self-motivated and the ability to multi-task

Responsibilities

Answer incoming calls, received on a multi-line phone system, in a cordial, professional and timely manner. Transfer calls to appropriate individuals
Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor’s arrival when necessary
Provide high level services to staff, clients and guests
Communicate with manager and client on job or deadline issues
Handle additional projects as assigned
Handle sensitive and/or confidential documents and information

Skills

Key technologies and capabilities for this role

ReceptionistSwitchboardCustomer ServiceMulti-line PhoneAdministrative SupportConfidential Documents

Questions & Answers

Common questions about this position

What is the salary for the Receptionist position?

The salary is £15,228, plus company benefits.

Is this a remote or onsite role?

This is a fully onsite role requiring presence in Bath.

What skills and experience are required for this role?

A minimum of two years' receptionist, switchboard, or administrative assistant experience is preferable, along with exceptional customer service skills, intermediate Microsoft Word and Excel skills, excellent verbal and written communication, and the ability to multitask in a fast-paced environment.

What benefits are offered?

Benefits include 25 days holiday plus bank holidays (pro-rata for part-time roles) and a comprehensive package supporting professional and personal well-being.

What makes a strong candidate for this Receptionist position?

Strong candidates have at least two years of receptionist or administrative experience preferably in banking, legal, or corporate settings, exceptional customer service skills, and the ability to handle calls, greet visitors professionally, and multitask in a fast-paced team.