[Remote] Radiochemistry Field Engineer at GE Healthcare

Remote

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Radiopharmacy, Medical DevicesIndustries

Requirements

Experience working with and/or servicing radiochemistry synthesis modules, including (but not limited to) various TRACERlab FX and FASTlab/FASTlab 2 systems
Bachelor's degree in chemistry, radiochemistry, or engineering preferred, but will consider experienced non-degreed individuals with an established background in radiochemistry/organic synthesis principles
Ability to understand and follow mechanical schematics and electrical wiring diagrams
High degree of flexibility, highly motivated with ability to work under pressure
Strong verbal and written interpersonal communication skills
Willing to travel 60-70% and sometimes with short notice
Flexible work hours required, including overnight, on-line center support shifts, and weekend service at customer sites if scheduled
Preference for individuals based in the Western half of the United States
Aware of and comply with Health and Human Services, Environment Health and Safety, and/or other applicable regulatory requirements
Complete all planned Quality & Compliance training within defined deadlines

Responsibilities

Provide daily support to GE Healthcare field engineers and direct to customers
Provide on-site service at customer sites for the North American customer base, including equipment installation, GE-initiated field modifications (FMI's), Preventative Maintenance (PM's), and emergency corrective actions
Perform advanced, total system-level troubleshooting, installation, maintenance, and service repairs on designated equipment
Complete Preventative Maintenance and Field Modification Instructions in a timely manner
Solve cyclotron, chemistry synthesis, and FDA documentation issues for customers and improve customer satisfaction
Provide applications training for advanced customers
Update product manuals and technical publications
Certify cGMP installation and preventive maintenance of chemistry synthesizers
Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction
Maintain tools and test equipment properly and ensure they are calibrated
Utilize the escalation process to resolve customer service delivery issues and conduct root cause analysis for effective problem solving
Teach and assist other Field Engineers on advanced and complex troubleshooting and technical fixes, playing a leading role on complex and multi-functional system fixes
Ensure timely dispatch closure (if applicable)
Comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations

Skills

Key technologies and capabilities for this role

RadiochemistryCyclotronEquipment InstallationPreventative MaintenanceTroubleshootingField ModificationsFDA DocumentationChemistry SynthesisService RepairApplications Training

Questions & Answers

Common questions about this position

Is this a remote position or does it require travel?

Location is flexible with a preference for individuals based in the Western half of the United States, but the role requires on-site service at customer sites for the North American customer base and 60-70% travel, sometimes with short notice.

What experience is ideal for this Radiochemistry Field Engineer role?

The role focuses on radiochemistry, and an ideal candidate will also have experience running and maintaining a cyclotron.

What are the main responsibilities of this position?

Responsibilities include advanced troubleshooting, installation, maintenance, and service repair on radiopharmacy equipment, completing preventative maintenance and field modifications, providing applications training, and maintaining customer communications.

How much travel is required for this job?

The role requires 60-70% travel, sometimes with short notice, along with flexible work hours including overnight, on-call shifts, and weekends.

What makes a strong candidate for this Radiopharmacy Chemistry Service Support Engineer role?

An experienced candidate with radiochemistry expertise, ideally including cyclotron operation and maintenance, who is willing to travel extensively and provide on-site support to field engineers and customers across North America.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

Land your dream remote job 3x faster with AI

Try Jobo Free