Quoting and Deal Desk Specialist - Salesforce CPQ

Company Information

• Company Name: Granicus
• Mission: Serving the People Who Serve the People. Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive.
• Recognition: Consistently appeared on the GovTech 100 list over the past 5 years and recognized as one of the best companies to work on BuiltIn.
• Reach: Served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers.
• Solutions: Comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services.
• Global Presence: U.S., U.K., Australia, New Zealand, and Canada.

Position Overview

• Position Title: Quoting & Deal Desk Specialist
• Department: Sales Operations
• Focus: Offering guidance to Sales to drive deal execution while complying with company policies and procedures and managing risk. Analyzing and structuring sales transactions to further goals while reducing sales cycles and accelerating deal closure.
• Collaboration: Partners and collaborates with Sales, Pricing, Renewals, Customer Success, Legal, and FP&A teams.
• Employment Type: Full Time

Responsibilities

• Serve as a trusted advisor to the Sales team and subject matter expert on deal operations, including structure, contracting options, pricing accuracy, and approval processes.
• Engage early in deal cycles with the Sales Team to accelerate deal velocity by ensuring deals are structured, priced, and processed efficiently and align to company policies.
• Act as the first point of escalation and approval on complex deal questions and non-standard requests.
• Handle day-to-day queries from Sales, Sales Development, and Account Management teams using quoting tools and/or CRM system.
• Generate accurate and timely quotes for products and services based on customer requirements, pricing guidelines, and business strategies.
• Collaborate with sales, finance, and product teams to understand pricing structures, discounting policies, and contractual terms.
• Evaluate non-standard quote configurations to identify relevant accounting, billing, and operational impacts and collaborate with internal teams to resolve.
• Maintain quoting databases and documentation, updating pricing information and discount schedules as needed.
• Serve as a central point of contact for deal structuring, pricing negotiations, and contract review.
• Analyze deal metrics, including pricing, margins, and profitability, to support decision-making and optimize deal outcomes.

Requirements

• (Information not provided in the original description)

Application Instructions

• (Information not provided in the original description)