Quantitative UX Researcher, Product Policy at OpenAI

San Francisco, California, United States

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$310,000 – $393,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

AI, TechnologyIndustries

Requirements

7+ years experience in a quantitative role navigating highly ambiguous environments, ideally as a founding user experience researcher or research scientist
Strategic insights beyond the paradigm of statistical significance testing
An interest in user behavior and identifying optimized approaches to hard problems
Excellent communication skills with demonstrated ability to communicate with product managers, engineers, researchers, and executives alike
A background in social science, philosophy, ethics, and/or economics (preferred)
Familiarity with major AI policy questions facing the company and the world (preferred)

Responsibilities

Embed as a member of the product policy team, focused on applying insights about users to the full lifecycle of policy development, implementation, and enforcement
Collaborate cross-functionally across the organization, including with Policy Research, Safety Systems, Intel & Investigations, Global Affairs, to coordinate research and insights, and more
Establish a user-centric policy development culture by driving the definition, tracking, and operationalizing of policy-success metrics
Develop and socialize dashboards, reports, and other ways of enabling the team and company to answer policy data questions

Skills

Key technologies and capabilities for this role

Quantitative UX ResearchMetrics DefinitionDashboardsData ReportsStatistical AnalysisCross-functional CollaborationPolicy ResearchUser Behavior Analysis

Questions & Answers

Common questions about this position

What is the salary range for this Quantitative UX Researcher role?

The salary range is $310K - $393K.

Is this role remote or hybrid, and where is it based?

This is a hybrid role based in San Francisco, CA, requiring 3 days in the office per week, with relocation assistance offered to new employees.

What skills and experience are required for this position?

Candidates need 7+ years in a quantitative role in ambiguous environments, ideally as a UX researcher or research scientist, strategic insights beyond statistical significance testing, interest in user behavior, and excellent communication skills.

What is the team and culture like at OpenAI for this role?

The Product Policy team develops, implements, and enforces policies for OpenAI’s services like ChatGPT and the API, focusing on innovative and responsible AI use to benefit humanity; the role embeds in this team to foster a data-driven, user-centric policy culture.

What makes a candidate stand out for this Quantitative UX Researcher position?

A strong candidate has 7+ years of quantitative experience in ambiguous settings, strategic thinking on user behavior, excellent communication, and ideally a background in social science, philosophy, ethics, economics, or familiarity with AI policy questions.

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$18,433.2MTotal Funding

LATE_VCCompany Stage

AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health insurance

Dental and vision insurance

Flexible spending account for healthcare and dependent care

Mental healthcare service

Fertility treatment coverage

401(k) with generous matching

20-week paid parental leave

Life insurance (complimentary)

AD&D insurance (complimentary)

Short-term/long-term disability insurance (complimentary)

Optional buy-up life insurance

Flexible work hours and unlimited paid time off (we encourage 4+ weeks per year)

Annual learning & development stipend

Regular team happy hours and outings

Daily catered lunch and dinner

Travel to domestic conferences

Risks

Elon Musk's legal battle may pose financial and reputational challenges for OpenAI.

Customizable ChatGPT personas could lead to privacy and ethical concerns.

Competitors like Anthropic raising capital may intensify market competition.

Differentiation

OpenAI's capped profit model prioritizes ethical AI development over unlimited profit.

OpenAI's AI models, like Sora, offer unique video creation from text descriptions.

OpenAI's focus on AGI aims to create AI systems smarter than humans.

Upsides

OpenAI's $6.6 billion funding boosts its AI research and computational capacity.

Customizable ChatGPT personas enhance user engagement and satisfaction.

OpenAI's 'Operator' AI agent could revolutionize workforce automation by 2025.

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