Quality Manager, EMEA Aerospace & Defense

Position

Quality Manager, EMEA Aerospace & Defense

Company Overview

As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side.

Responsibilities

• Supporting the development and sustain the Quality Management System in line with Customer requirements.
• Supporting/maintaining Quality Assurance System data.
• 8D responses: Customer liaison for all quality related issues/queries and lead root cause analysis (RCA) and assist in implementation of corrective/preventative actions for nonconformities with effective analytical and problem-solving resolution.
• Completion of First Article Inspection Reports.
• Fault trend analysis.
• Creation of quality metrics and KPIs.
• Working closely with Sales teams, along with Distribution center personnel.
• Support new business activity working with Sales team.
• Participating in Continuous Improvements projects as required.
• Ensure adherence to customer requirements, standards and applicable regulatory requirements.
• Monitor the effectiveness of the QMS and recommend enhancements.
• Prepare for and facilitate customer audits, document audit findings and oversee corrective and preventive actions.
• Analyze processes to identify opportunities for improvement and ensure consistent quality.
• Work with customers/suppliers directly in a courteous and professional manner.
• Collaborate with cross-functional teams to meet Customer and regulatory expectations.
• Generate reports on KPIs and quality metrics.

Qualifications

• Minimum of 3 years experience in a Quality Management role, in the Aerospace & Defense industry.
• Experience and knowledge of AS9100/9120 standards and quality management principles.
• Strong knowledge of aerospace industry regulations and requirements.
• Familiarity with quality tools such as FMEA, SPC, CAPA, 5 Whys, Fishbone Diagrams.

What's in it for you

• Competitive and attractive employee compensation package.
• Reliable & trusting work environment.
• Cooperative team with flat structures and communication.
• Professional and personal development.

About Arrow

Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.

Employment Details

• Employment Type: Full time
• Time Type: Full time
• Job Category: Supply Chain Services

Location

• Location Type: Remote
• Location: UK - United Kingdom - Remote