Quality Manager, East Region at Zoetis

Louisville, Kentucky, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Veterinary Diagnostics, Laboratory ServicesIndustries

Bachelor’s degree in a natural science (biology, vet science, chemistry, biochemistry, etc.)
At least three (3) years’ experience in Quality Assurance related role
At least one (1) year on the bench in a veterinary or clinical laboratory
Proficient in Microsoft Office and internet
Relationship building and cross functional collaboration
Effective oral and written communication
Indirect leadership and ability to influence change
Ability to sit/stand/walk for long periods of time
Occasional domestic travel required

Overseeing the Quality Management System for the East Region, including spoke labs and the Louisville location
Triaging, tracking and resolving reported non-conforming events
Training staff on Quality Management System and topics related to quality
Compilation and reporting of quality metrics
Internal auditing, on location in Louisville and traveling to other ZRL labs
Writing policies/SOPs and Document Control Duties
Liaising with key leaders in other parts of the organization (e.g., medical, customer service, operations)
Carrying out investigations and formulating/implementing CAPAs for non-technical issues
Working with technical staff to ensure appropriate issue resolution
Other duties as assigned