Preferable degree qualified in an engineering/science/business discipline
Auditor training (preferable Lead auditor in ISO 9001)
Continuous Improvement Awareness e.g., Six Sigma
Valid driver’s license
Chartered Engineer or Chartered Quality Professional and member of relevant Institution
IOSH/CITB
Experience in a Quality Systems Role or Operational Management Role
Knowledge and skills to implement Quality related programs that ensure product and service continually meet customer requirements
Able to form good working relationships across the whole business and influence individuals to deliver the desired results
Strong written communication skills
Be able to work remotely and able to travel
Self-motivated independent worker
IT literate with experience of Computer Management Systems and Microsoft Office
Attention to detail, knowledge of management systems, operational/technical knowledge and a high-level of flexibility to transfer knowledge
Good interpersonal and influencing skills for strong change management
Responsibilities
Deliver a ‘quality’ operation, fully compliant with local legislations, Air Products corporate standards and relevant ISO standards including any specific management systems responsibilities as per issued authorisation letters
Minimise any risk to employees, members of the public or the environment
Plan daily activities while acting in an appropriate manner and comply with Air Products internal standards
Work across cross functional teams to build and embed a quality culture in daily activities
Lead the teams in internal and external audits required to maintain multiple quality certifications
Challenge Operational teams to meet customer quality expectations and address complex issues by conducting root cause analysis and implement actions to non-conformances and complaints
On highly complex incidents, facilitate and lead investigations
Lead cross functional teams in quality focused meetings, ensure key topics are discussed and resolutions agreed with defined timelines, and work with relevant managers to ensure actions are completed
Monitor and analyze trends from quality KPIs, identify and escalate business risks by applying risk assessment techniques e.g., FMEA, HACCP
Work across multi discipline teams to implement innovative solutions to mitigate risks
Develop the Air Products Management System and implement innovative solutions for continuous improvement whilst working with cross function teams to improve efficiency
Support and develop the management systems to comply with global ISO 9001 certification plus additional certifications e.g., ISO 13485, ISO/FSSC 22000, ISO 17020, ISO 26000
Skills
ISO 9001
ISO 13485
FSSC 22000
ISO 17020
ISO 26000
Quality Management Systems
Change Management
Risk Management
Air Products
Air Products sells gases and natural gas technology.