Quality Assurance Supervisor at RPS North America

Hawkesbury, Ontario, Canada

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$70,000 – $90,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Manufacturing, Building Materials, RoofingIndustries

Requirements

Post-secondary education in a technical field, with a degree in chemistry or chemical engineering preferred
Minimum 5 years of experience in an industrial process manufacturing environment in a quality assurance role, with hands-on experience in quality management systems
Excellent verbal and written communication skills; French speaking skills
Proficiency in statistical process control, process optimization, and continuous improvement, including experience with Six Sigma and Lean Manufacturing
Demonstrates values of integrity, respect for others, accountability, and a strong bias for action
Able to achieve results individually and as part of a team
Strong attention to detail and data-driven decision-making
Proficient with MS Excel, Word, and PowerPoint

Responsibilities

Lead the development and implementation of a comprehensive quality plan to continuously enhance plant performance
Develop and manage quality assurance metrics to measure improvement opportunities, track progress toward goals, and ensure accountability
Identify and troubleshoot production quality deficiencies, driving effective resolutions
Work closely with the Process Engineer to reduce process variation and eliminate waste
Monitor the quality impact of new production processes, methods, or equipment
Identify relevant quality training needs and implement training programs
Collaborate with interdepartmental teams and involve production employees in ongoing quality improvement processes and procedures
Manage and audit daily lab quality assurance testing and production quality testing
Monitor vendor compliance with quality standards
Design, manage, and control documentation and report procedures, communicating progress results to plant Key Performance Indicators (KPIs) in the area of Quality
Perform required testing of asphalt roofing shingles and raw materials, collecting and compiling samples at different production stages
Review customer claims, identify root causes, and lead the development and implementation of corrective action plans
Organize and manage the quality assurance function in close cooperation with IKO Quality/Research and the management team
Utilize data and statistical analysis to monitor performance, collating and analyzing data against defined parameters
Implement a robust FIFO system for raw materials and finished goods
Manage and maintain the Plant’s quality inspection and product release programs for incoming and in-process materials, components, processes, and finished goods
Act as the company’s quality representative during customer visits

Skills

Key technologies and capabilities for this role

Quality AssuranceQuality MetricsRoot Cause AnalysisProcess ImprovementLean ManufacturingProcess Variation ReductionQuality TrainingLab TestingQuality AuditingContinuous Improvement

Questions & Answers

Common questions about this position

What is the salary range for the Quality Assurance Supervisor position?

The salary range is $70,000-$90,000.

What benefits are offered for this role?

Benefits include Health Insurance (with Virtual Health and HCSA), Dental Insurance, Vision Insurance, Life Insurance, Long-term and Short-term Disability, RRSP Match, Paid Vacation, Floating Days, Employee Assistance Program, Employee Engagement Events, Awards and Recognition, Tuition reimbursement, Service Awards, and Employee Perks & Discounts.

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What key skills or experiences are required for the Quality Assurance Supervisor role?

Key skills include leading quality plan development, statistical analysis, troubleshooting production deficiencies, managing quality metrics and testing, root cause analysis for customer claims, and collaboration with teams and Process Engineer.

What are the company values and culture like at IKO Industries?

The company values quality, integrity, and trustworthiness, and builds success by hiring people who share these values.

RPS North America

Global consulting firm for diverse sectors

About RPS North America

RPS North America provides consulting and advisory services across various sectors, including property, energy, transport, defense, government services, and water resources. The company helps clients, which range from large corporations to non-profits, navigate complex challenges and achieve regulatory compliance through a wide array of services. These services include management consulting, environmental consulting, project management, and digital solutions, among others. RPS North America stands out from its competitors by leveraging its deep expertise and global presence to deliver tailored solutions that meet specific client needs. The company's goal is to drive sustainable growth and address critical issues such as infrastructure development and risk management, ensuring a consistent demand for its high-value services.

Delft, NetherlandsHeadquarters

1970Year Founded

$31.5KTotal Funding

ACQUISITIONCompany Stage

Consulting, Energy, Enterprise SoftwareIndustries

5,001-10,000Employees