Manager, Quality Assurance
DoorDashSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Electronics, ManufacturingIndustries
Requirements
- High school diploma or equivalent
- Minimum of 3 years of quality assurance experience
- Cross-training in two or more job areas
- Ability to become a certified trainer in multiple areas
- Strong understanding of workflow and process management
- Proficiency with basic computer software and data entry
- Ability to work independently and lead others
Responsibilities
- Conducting inspections and audits of electronic devices in strict compliance with established procedures
- Creating and maintaining work instructions in collaboration with the documentation team and Quality Supervisor
- Training new and existing employees on 6S principles and work instructions
- Leading weekly department status meetings and providing SIPOC training
- Tracking and reporting weekly tasks and quality metrics
- Delivering ANSI/AQL results to external customers
- Establishing and evolving formal QA processes using industry best practices
- Overseeing all aspects of QA, including metrics, tools, and process improvements
- Acting as the primary QA contact for product releases and coordinating internal and external QA resources
- Mentoring QA team members and managing contract testers
- Developing and executing manual and automated test plans and procedures
- Entering inspection results and relevant data into our database
- Supporting continuous improvement initiatives and team-building efforts
- Maintaining strong working relationships across departments
- Performing other duties as assigned
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the pay range for the Quality Assurance Lead position?
The pay range is $18.65 - $29.84 per hour, considering factors like candidate background, experience, work location, and potential for salary growth.
Is this Quality Assurance Lead role remote or onsite?
This is an onsite role in the Mt Juliet TN facility with a schedule of Friday-Sunday, 5AM-5:30PM.
What are the required skills for the Quality Assurance Lead role?
Requirements include a high school diploma or equivalent, minimum 3 years of quality assurance experience, cross-training in two or more job areas, ability to become a certified trainer, strong understanding of workflow and process management, proficiency with basic computer software and data entry, and ability to work independently and lead others.
What is the work schedule for this position?
The schedule is Friday-Sunday, 5AM-5:30PM, and it is a full-time onsite role.
What makes a strong candidate for the Quality Assurance Lead position?
Strong candidates have the minimum requirements plus helpful experience like 1+ years in manufacturing or QA/inspection, verbatim procedure compliance, familiarity with electronic test equipment, strong attention to detail, multitasking, and excellent interpersonal and communication skills.
Assurant
Provides risk management and insurance solutions
About Assurant
Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. When a product is damaged or malfunctions, Assurant also provides repair services to restore it efficiently. This approach helps clients minimize financial losses from unexpected events. Assurant generates revenue through the sale of insurance policies, service contracts, and repair services. Unlike many competitors, Assurant emphasizes diversity, equity, and inclusion within its corporate culture, which enhances its ability to serve a diverse customer base. The company's goal is to support consumers and businesses in maintaining their day-to-day operations while protecting their investments.
New York City, New YorkHeadquarters
1892Year Founded
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
Health Insurance
Hybrid Work Options
Professional Development Budget
Risks
Integration challenges from acquiring iSmash may affect operational efficiency.
Regulatory scrutiny from acquiring American Lease Insurance could pose compliance challenges.
Cultural clashes from acquiring American Financial & Automotive Services may impact operations.
Differentiation
Assurant specializes in risk management for mobile devices and electronics globally.
The company offers insurance, service contracts, and repair services for high-value items.
Assurant's DEI commitment fosters innovation and enhances customer understanding.
Upsides
Increased demand for mobile device insurance due to remote work trends.
5G expansion drives demand for new devices and related insurance products.
Acquisition of iSmash enhances Assurant's tech repair service capabilities.
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