Quality Assurance Associate

Position Overview

• Location Type: [Not Specified]
• Employment Type: [Not Specified]
• Salary: [Not Specified]

Nutrafol is a rapidly growing company dedicated to hair wellness, offering clinically tested products and support for individuals at every stage of their hair journey. We utilize a multi-factorial approach to address the root causes of hair thinning, recommended by over 7,500 physicians and hair professionals. Our mission is to help people grow – both personally and professionally – through innovation, individuality, and a commitment to wellness.

Requirements

• Expertise and experience in the dietary supplement category.
• Strong knowledge and experience in executing Quality Assurance (QA) and Good Manufacturing Practices (GMP) processes and procedures.
• Ability to process and review product quality complaints within the Veeva QualityOne system.
• Experience creating investigation summaries and trending data.
• Ability to identify and implement Corrective and Preventive Actions (CAPAs).
• Experience working with suppliers and Customer Service.
• Experience processing and reviewing Certificates of Analysis (COAs) and Certificates of Conformances (COCs).
• Ability to maintain supplier certificates and registrations up to date.

Responsibilities

• Product Quality Complaint Program:
  • Processing and reviewing product quality complaints within the Veeva QualityOne system.
  • Creating investigation summaries for product complaints.
  • Trending data and creating monthly and quarterly reports.
  • Identifying CAPAs as applicable based on investigations and/or trends.
  • Working with suppliers as required for investigations and corrective actions.
  • Working with Customer Service as required.
• Product Release Program:
  • Processing and reviewing Certificates of Analysis (COAs) for finished good lots.
  • Processing and reviewing Certificates of Conformances (COCs) for packaged units.
  • Logging testing results.
• Supplier Qualification Program:
  • Maintaining on-hand supplier certificates up to date.
  • Maintaining on-hand supplier FDA registrations up to date.
• General QA Support:
  • Assisting with day-to-day QA GMP compliance activities, including artwork review and Change Control Action Items.
  • Partnering with R&D, Supply Chain, and RA to ensure timely QA deliverables.
  • Working with internal and external companies to ensure appropriate QA deadlines are met.

Application Instructions

[Not Specified - Please refer to Nutrafol's website for application instructions.]