Writer

QA automation engineer

Austin, Texas, United States

Not SpecifiedCompensation
Junior (1 to 2 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software as a Service (SaaS)Industries

QA Automation Engineer

Employment Type: Full-Time

Position Overview

As a QA Automation Engineer at Writer, you will play a crucial role in ensuring the quality of a product used by tens of thousands of people daily. You will work closely with the product and engineering teams, taking ownership of key aspects of the QA process. Your responsibilities will include defining quality KPIs and metrics, driving testing efforts, and leading our automation strategies to maintain the highest possible quality bar for all releases. This role reports to the Head of QA Engineering.

Responsibilities

  • Collaborate closely with development teams to create automation strategies and deployment processes.
  • Integrate automation testing protocols with existing code and engineering processes.
  • Design, develop, maintain, and execute functional, regression, integration, and end-to-end tests.
  • Perform automated and manual testing for Writer and its extensions/integrations.
  • Maintain and improve automation frameworks.
  • Demonstrate proficiency in troubleshooting, QA processes, quality management tools, and methodologies.
  • Conduct operational and performance tests to ensure the environment meets functional requirements, user expectations, and performance specifications.
  • Communicate clearly and concisely.
  • Take initiative on assigned projects and tasks.

Requirements

  • 4+ years of QA engineering experience.
  • 2+ years of automated testing experience.
  • Experience in building code-based automation frameworks.
  • Hands-on experience with test automation using Selenium and Java, or Cypress and JavaScript.
  • Experience with UI automation frameworks.
  • Professional SaaS experience (B2B), specifically with customer and user-facing testing.
  • Hands-on experience crafting test strategies, test plans, and test cases.
  • Efficient in effort estimation, planning, prioritization, and time management.
  • Proactive communication skills (sync and async).
  • Flexible and positive attitude.
  • Ability to work autonomously with minimal direction.

Bonus Skills

  • Experience with Playwright automation.
  • API testing experience.
  • Experience with Chrome extension automation.

Benefits & Perks (US Full-time employees)

  • Generous PTO, plus company holidays.
  • Medical, dental, and vision coverage for you and your family.
  • Paid parental leave for all parents (12 weeks).
  • Fertility and family planning support.
  • Early-detection cancer testing through Galleri.
  • Flexible spending account and dependent FSA options.
  • Health savings account for eligible plans with company contribution.
  • Annual work-life stipends for:
    • Home office setup, cell phone, internet.
  • Wellness stipend for gym, massage/chiropractor, personal training, etc.
  • Learning and development stipend.
  • Company-wide off-sites and team off-sites.
  • Competitive compensation, company stock options, and 401k.

Company Information

Writer is an equal-opportunity employer committed to diversity. We do not make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state, or federal law.

  • Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

By submitting your application on the application page, you acknowledge and agree to Writer's Global Candidate Privacy Notice.

Skills

Selenium
Java
Cypress
JavaScript
UI automation
Test automation
Regression testing
Integration testing
End-to-end testing
Automation frameworks
Troubleshooting
QA process
Performance testing
Test strategies
Test plans
Test cases
Effort estimation
Planning
Prioritization
Time management
Communication

Writer

AI platform for business process optimization

About Writer

Writer.com provides a platform that uses artificial intelligence to enhance business processes for various clients, including major companies. The platform integrates Large Language Models (LLMs), Natural Language Processing (NLP), and Machine Learning (ML) to tailor AI solutions to a client's specific brand and knowledge. LLMs generate human-like text, NLP helps computers understand human language, and ML enables learning from data. Writer's platform is built on secure, enterprise-grade LLMs called Palmyra, which are designed to be open and transparent, ensuring that client data is never used for training. This allows clients to self-host the models, giving them control and visibility over their data. The platform assists businesses in speeding up processes and generating customized outputs, such as summaries and insights, while adhering to legal and brand guidelines. Writer.com operates on a subscription-based model, where clients pay a recurring fee for access to its features.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$317.1MTotal Funding
SERIES_CCompany Stage
Data & Analytics, Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Generous Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Paid Parental Leave
Fertility Treatment Support
Family Planning Benefits
Health Savings Account/Flexible Spending Account
Home Office Stipend
Phone/Internet Stipend
Wellness Program
Company Equity
Stock Options
401(k) Retirement Plan
401(k) Company Match

Risks

Increased competition from Logic, offering similar AI integration services.
Google's Gemini AI integration in Workspace could overshadow Writer's offerings.
High investor expectations may strain Writer's resources and focus.

Differentiation

Writer's Palmyra Creative model addresses the 'sameness problem' in AI-generated content.
Writer offers a secure, enterprise-grade platform with self-hosted LLMs for client control.
Writer integrates AI with brand-specific knowledge, enhancing business process customization.

Upsides

Writer raised $200M in Series C funding, boosting its enterprise AI leadership.
Growing demand for AI-driven content personalization aligns with Writer's offerings.
Writer's orchestrator agents enhance AI integration, appealing to enterprise clients.

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