One year of prior retail or related experience (preferred)
Good verbal communication skills; ability to interact politely and effectively with customers
Good customer service and organizational skills; detail-oriented
Basic reading, writing and arithmetic skills
Ability to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally
Ability to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently
Ability to work in a typical retail store environment (varied temperatures), exposed to outside weather conditions, with low to moderate noise levels
Responsibilities
Process financial transactions including cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, bottle refunds, voids, and coupons accurately and in accordance with company policy
Assist in receiving, unloading and stocking products in required areas of the store
Perform front-end duties such as running the cash register, suggestive selling (lottery, etc.), enrolling guests in loyalty program, maintaining a clean and neat service area
Ensure proper use of product identification and corresponding PLUs; report errors in pricing or signage
Maintain understanding of current store programs and product locations (i.e., One More Item and assisting in execution of the department flight plan)
Communicate company programs (i.e., loyalty program, scans, etc.), in-store specials and coupons to customers, and model high standards of service to achieve a customer-oriented store
Comply with company policies regarding security, cash handling/cash drawer accounting procedures, product handling (i.e., damaged/spoiled products), the sale of alcohol and tobacco products, etc
Maintain a clean and well-stocked department and outside grounds; ensure the department complies with company safety and sanitation procedures and standards
Assist with stocking items on the sales floor, cooler, and back room
Follow all PPE and Safety Guidelines
Follow all Food Safety and Cleaning Expectations
Follow Guest Experience Guidelines
May be assigned tasks in other departments based on customer experience need
Additional responsibilities may be assigned as needed