Provisioning Coordinator

Employment Type: Full-time Location Type: Remote Salary: Not specified

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.

Learn more at experianplc.com.

Position Overview

Join our team as a Provisioning Coordinator! We are looking for a professional with experience in Unemployment Insurance POAs and experience supporting client onboarding, data operations, and relationship management. As the Provisioning Coordinator, you will play a critical role in the execution, management, and submission of power of attorney documentation, address of record, and SIDES changes for client accounts. You will also be responsible for contact management and overseeing the daily operations of a client data role. Your work will involve close collaboration with new and existing clients, our teams, and state agency personnel to ensure seamless and efficient processes. You will report to Experian's Manager, Client Data.

Location Preference: Central or Eastern time zone.

Responsibilities

• Create the process flow for power of attorney documents
• Establish and maintain address of record and SIDES documentation
• Resolve delays in the POA process, keeping everything on track
• Maintain accurate client contact information
• Oversee daily operations related to client data management
• Communicate with internal staff and state agencies
• Provide status updates for audit resolutions
• Track tasks and follow up on alerts to ensure smooth operations

Qualifications

• 3+ years of experience in Unemployment Insurance POAs
• Some knowledge of PEO POAs
• Strong task tracking and problem-solving skills
• Experience with contact and data management systems
• Exceptional interpersonal and team collaboration abilities
• Self-motivated with minimal supervision needed
• Experience in Microsoft Office Suite, including Word, Excel (can maintain complex spreadsheets), PowerPoint, and Outlook

Additional Information

Benefits/Perks:

• Great compensation package and bonus plan.
• Core benefits, including medical, dental, vision, and matching 401K.
• Flexible work environment, ability to work remotely, hybrid, or in-office.
• Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays.

Experian Culture:

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Equal Opportunity Employer:

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodati...