[Remote] Provider Growth Associate at Grow Therapy

United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Mental Health, Healthcare, TechnologyIndustries

Requirements

Deeply passionate about mental health and excited to help providers expand access to care
Organized, detail-oriented, and thrives when managing multiple conversations at once
Proven ability to manage and convert a high volume of inbound leads in a fast-paced environment
Adapts well to change and enjoys learning new systems, processes, and tools
Collaborative, coachable, and excited to grow in a fast-paced startup environment
Bonus: Prior experience in a customer-facing or sales role, particularly in healthcare or SaaS

Responsibilities

Serve as the main point of contact for prospective providers, offering strategic business guidance to support them in opening and growing their private practices
Deeply understand Grow’s mission, value proposition, and platform to tailor your approach to each provider’s needs
Partner with 30+ new providers each week, customizing your outreach based on their license type, stage in practice, and location
Provide excellent customer service and timely follow-ups to ensure a smooth onboarding journey
Cultivate meaningful relationships with providers, earning their trust and enthusiasm for joining the Grow community
Consistently meet and exceed weekly, monthly, and quarterly KPIs and personal growth goals

Skills

Key technologies and capabilities for this role

SalesProvider OnboardingCustomer OutreachBusiness GuidanceMental HealthCRMCommunicationTailored Outreach

Questions & Answers

Common questions about this position

What is the base compensation for the Provider Growth Associate role?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What skills and qualities make someone a good fit for this role?

Ideal candidates are deeply passionate about mental health, organized and detail-oriented, able to manage high-volume inbound leads in a fast-paced environment, adaptable to change, collaborative, and coachable. Bonus experience in customer-facing or sales roles, especially in healthcare or SaaS, is preferred.

What is the company culture like at Grow Therapy?

Grow Therapy features a fast-paced startup environment with a team of entrepreneurs and mission-driven go-getters focused on improving mental healthcare access, high-performing teams scaling the provider community, and an emphasis on collaboration and personal growth.

What makes a strong candidate for the Provider Growth Associate position?

Strong candidates demonstrate passion for mental health, proven ability to handle high-volume inbound leads, excellent organization and adaptability in a fast-paced setting, plus bonus experience in sales or customer-facing roles in healthcare or SaaS.

Grow Therapy

Online platform for booking therapy sessions

About Grow Therapy

Grow Therapy is an online platform that connects clients with therapists, allowing users to easily find and book mental health services. The platform ensures quick access to therapy, promising appointments within two days, and simplifies the insurance process for therapy costs. It also provides resources for exploring medication options, enhancing its comprehensive mental health support. Grow Therapy operates across multiple states and accepts various insurance providers, aiming to make mental health services more accessible and efficient.

New York City, New YorkHeadquarters

2020Year Founded

$144MTotal Funding

SERIES_CCompany Stage

Consumer Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Work Hours

Unlimited Paid Time Off

Wellness Program

Competitive Salary

Risks

Increased competition from AI-driven startups threatens market share.

Integration challenges with Big Health partnership may affect service delivery.

Reliance on insurance providers exposes revenue to policy changes.

Differentiation

Grow Therapy offers a comprehensive suite of business tools for mental health providers.

The platform ensures quick therapist access, with appointments available within two days.

Grow Therapy simplifies insurance use, making therapy more accessible and affordable.

Upsides

Recent $88M Series C funding boosts expansion and product development.

Partnerships with Big Health expand service offerings and market reach.

Measurement-informed care system launch enhances patient outcomes and provider attraction.

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