Openly

Property Claims Adjuster, Contents (Remote, US)

United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, InsurtechIndustries

Requirements

Candidates must have 5+ years of property claims experience, with a focus on contents claim handling, and 5+ years in customer service and conflict resolution. A college degree equivalent is required, along with the ability to handle large loss contents claims (over $100k) and work catastrophe hours during high volume periods. The ability to acquire and maintain adjuster licenses in all required states is essential, as is estimating experience in platforms like Xactimate or CoreLogic. Proficiency in Microsoft and Google Products and experience working independently in a fast-paced environment are also necessary.

Responsibilities

The Property Claims Adjuster will manage the end-to-end contents claim handling process, including investigation, coverage analysis, and adherence to estimating best practices. They will conduct virtual inspections, evaluate contents using pricing software, and collaborate with the Large Loss team and vendor partners for various aspects of claim handling. Responsibilities also include preparing and maintaining file documentation, identifying potential subrogation and fraudulent issues, negotiating settlements, and providing updates to all stakeholders. The role requires a commitment to superior customer service and contributing to continuous process improvement.

Skills

Property Claims Adjusting
Contents Claims
Customer Service
Data Analysis
Technology Utilization
Communication
Collaboration
Integrity
Empathy
Teamwork
Curiosity
Urgency

Openly

Home and landlord insurance solutions provider

About Openly

Openly modernizes the home and landlord insurance market by providing premium insurance products through independent agents. Their policies, underwritten by a financially stable carrier, focus on comprehensive coverage for homeowners and landlords. Openly uses advanced technology and data analytics to offer accurate pricing and better risk assessment, ensuring clients receive fair premiums and quality service. The company aims to simplify the insurance process, making it easy for clients to manage their policies while enhancing customer satisfaction.

Boston, MassachusettsHeadquarters
2017Year Founded
$231.2MTotal Funding
SERIES_DCompany Stage
Data & Analytics, Financial ServicesIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid Vacation
Paid Holidays
Parental Leave
401(k) Company Match
Home Office Stipend
Professional Development Budget
Wellness Program

Risks

Rapid expansion could strain operational capabilities and customer service quality.
New carrier launch may face regulatory challenges in 17 states.
Focus on technology exposes Openly to risks of tech failures or cyber threats.

Differentiation

Openly uses advanced data analytics for accurate pricing and risk assessment.
The company partners with independent agents for personalized service and expert advice.
Openly offers a streamlined quoting and claims process for enhanced customer satisfaction.

Upsides

Openly raised $100M in Series D funding to expand operations and business reach.
The company serves 30,000 independent agents across 21 states in the U.S.
Integration of AI in underwriting enhances risk assessment and customer satisfaction.

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