P&C Claims Manager

About the Role

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a P&C Claims Manager to their growing team. This is a 100% remote opening with a preference for EST OR CST hours.

The P&C Claims Manager is responsible for the oversight, monitoring, reporting of statuses, and facilitation of claim resolutions and settlements that have a direct positive financial or other business impact on clients. This position coordinates the reporting and advocacy of commercial property & casualty insurance claims. The Claims Manager engages in coverage review and analysis; prepares coverage reconsideration requests; coordinates the scheduling of quarterly Claims Strategy Discussions to include the insurer adjusters and/or Claims Account Executive and the insured; maintains client contacts; and analyzes available loss data for claims metrics.

Essential Functions

• Provides effective guidance and client advocacy to the adjustment of claims for property, general liability, workers compensation, professional liability, and other lines of coverage.
• Identifies potential coverage issues and provides policy interpretation.
• Reviews and develops rebuttal responses to issued Reservation of Rights and Coverage Declinations.
• Reviews Proof of Losses / Statement of Losses on both Personal Lines and Commercial Lines claims.
• Identifies claims to be reviewed with clients and carrier partners and coordinates, schedules, and oversees meetings scheduled on a predetermined basis.
• Monitors the carrier’s investigation, evaluation, and settlements of claims.
• Reviews reserving accuracy to ensure they are appropriate for exposure.
• Monitors payments on claims, including CAT claims for both Personal Lines and Commercial Lines clients.
• Assists internal and external customers by providing claim statuses, analyzing settlement offers, reviewing and resolving coverage questions, and collaborating on claims strategy.
• Directly monitors select litigated claims, including oversight of defense counsel.
• Interacts with clients, carrier/TPA adjusters, independent adjusters, public adjusters, experts, and internal team members.
• Identifies and resolves problems in a timely manner following established guidelines.

Essential Knowledge, Skills, and Abilities

• Proficient in Microsoft Office Suite, Adobe Pro, and insurance agency management software (EPIC) (AMS360).
• Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Proficient level written and verbal communication skills.
• Demonstrated proactive approaches to problem-solving with strong decision-making capability.
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment.

Education and Experience

• Property & Casualty/or All Lines Adjuster License in home state (required).
• High school diploma or equivalent.
• Some college helpful.
• Professional Designations (AIC, ARM, AINS) preferred.
• 5-7 years’ experience in handling 1st and 3rd party property & casualty claims or Agency/Brokerage Claims Advocacy.

Essential Physical Functions

• Ability to occasionally lift at least 10lbs.
• Ability to sit/work at a computer for extended periods of time.
• Ability to travel.

Equipment Used

• Computer
• Fax Machine/ Copier/ Scanner/ Printer
• Telephone

Additional Abilities

• Ability to work independently or in a team environment.
• Ability to work in a constantly changing environment.
• Maintain acceptable standards with respect to company attendance policy.
• Adhere to all policies and procedures of the company.

Compensation

This range represents the estimated low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on factors including but not limited to performance, location, and experience. The range listed is just one component of FRP's total compensation package for employees. Pay Transparency Range: $55,000 - $70,000 USD