Project Manager - SFDC/ Any CRM at IQVIA

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, HealthcareIndustries

Requirements

Bachelor’s Degree in Computer Science, Information Systems, or a related field (equivalent experience may be considered)
Minimum 5 years of hands-on experience in software and/or product development on Salesforce platforms (Sales Cloud, Service Cloud) or other enterprise CRM systems
Demonstrated experience leading transformation initiatives across large, complex ecosystems involving multiple teams and technologies
Proven track record in managing vendor relationships, including leading RFI and RFP processes and evaluating proposals
Project Management Professional (PMP) – highly regarded
Certified ScrumMaster (CSM) – preferred for Agile environments
Salesforce certifications (e.g., Administrator, Platform App Builder, or Consultant) – a strong plus
Familiarity with Agile, Scrum, and Waterfall project management methodologies
Deep understanding of Salesforce (Sales Cloud, Service Cloud) or other CRM platforms designed for Go-to-Market teams
Proven experience leading transformation initiatives across complex architectural ecosystems involving multiple teams and systems
Hands-on experience managing vendor relationships, including leading RFI and RFP processes, evaluating proposals, and coordinating multi-vendor delivery
Strong interpersonal skills with the ability to build trust and influence across Sales, Business Development, Marketing, and IT teams
Outgoing personality with excellent verbal and written communication skills, able to tailor messaging to technical and non-technical audiences
Skilled in managing scope, timelines, and budgets for moderately complex projects
Analytical mindset with the ability to anticipate issues, assess risks, and implement effective solutions
Experience in driving organizational change, including impact analysis, training, and adoption strategies
Ability to define, track, and report on success metrics that align with business goals

Responsibilities

Validates the project scope, plans and schedules for moderately complex projects; adheres to metrics for project success and begins to suggest appropriate metrics; provides input to and applies standards (e.g. delivery process, roles and responsibilities, operational norms, compliance)
Identifies risks to program success and escalates to management as necessary
Manages project delivery process, scope, and costs of moderately complex projects under broad supervision; drives completion of the project
Manages stakeholder relationships; develops and executes communication plan
Manages change by identifying impacts of the project, building awareness and support for change within the organization, and contributing to development of training
Evaluates project results against success metrics; recommends or implements changes to processes, resources and solutions that improve productivity and end product
Consistently delivers established team reporting and guidance metrics

Skills

Salesforce

Sales Cloud

Service Cloud

CRM

Project Management

RFI

RFP

Stakeholder Management

Risk Management

Change Management

Transformation Leadership

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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