Project Manager MX at Toku

Mexico City, Mexico City, Mexico

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

N/AIndustries

Requirements

Enthusiasm to excel: A strong desire to succeed
Strong interpersonal skills: Well-developed soft skills and relationships
High motivation and proactivity: Highly motivated and proactive
Excellent analytical skills: Great ability to analyze data
Eagerness to learn: A desire to learn about digital tools and automation
Customer-focused: A focus on the customer

Responsibilities

Monitor platform usage with quantitative and qualitative data
Lead customer conversations during onboarding
Provide training to customers
Understand customer issues
Recommend appropriate products to solve customer problems
Design and implement new customer projects

Skills

Key technologies and capabilities for this role

Data AnalysisPlatform MonitoringCustomer OnboardingCustomer TrainingProject DesignProject ImplementationProduct Recommendations

Questions & Answers

Common questions about this position

What is the work arrangement for this position?

The role is hybrid with flexible home office, requiring at least 50% time in the office. The office is located at Calz. Gral. Mariano Escobedo 568, Anzures, Miguel Hidalgo, 11590 Ciudad de México, CDMX.

What benefits are offered for this role?

Benefits include stock options, 30 days of vacation per year, flexible home office with at least 50% office time, a Macbook after 1 year that you can keep, comprehensive medical insurance for permanent employees, and a savings fund.

What are the key requirements for this position?

Key requirements include enthusiasm to excel, strong interpersonal skills, high motivation and proactivity, excellent analytical skills, eagerness to learn about digital tools and automation, and a customer-focused mindset.

What is the salary for this Project Manager position?

This information is not specified in the job description.

What makes a strong candidate for this role?

A strong candidate demonstrates enthusiasm to excel, strong interpersonal skills for customer conversations, high motivation and proactivity, excellent analytical skills for monitoring platform usage, eagerness to learn digital tools, and a customer-focused approach.

Toku

Offers personalized Omakase dining experiences

About Toku

Toku provides a personalized dining experience based on the Japanese tradition of "Omakase," where a chef selects and prepares dishes tailored to the diner's preferences. The service is offered in premium hotels, targeting affluent clients who seek exclusive culinary experiences. Toku differentiates itself by integrating this unique dining experience within luxury hotel settings, leveraging the hotels' clientele. The company's goal is to deliver exceptional culinary experiences that surprise guests while helping partner hotels attract high-paying customers.

Tokyo, JapanHeadquarters

2020Year Founded

$19.7MTotal Funding

LATE_VCCompany Stage

Food & Agriculture, Consumer GoodsIndustries

51-200Employees

Benefits

Remote Work Options

Flexible Work Hours

Health Insurance

Company Equity

Risks

Rising competition from other luxury dining experiences may dilute Toku's market share.

Economic downturns could impact affluent clients' spending on high-end dining.

Health-conscious dining trends may affect demand for traditional Omakase experiences.

Differentiation

Toku offers a unique Omakase dining experience in premium hotels.

Toku partners with high-end hotels to leverage existing clientele and infrastructure.

Toku focuses on affluent clients seeking exclusive and personalized dining experiences.

Upsides

Growing demand for unique dining experiences post-pandemic boosts Toku's market potential.

Luxury hotels increasingly incorporate unique dining to differentiate, benefiting Toku's partnerships.

Rising global interest in Japanese cuisine enhances Toku's appeal among food enthusiasts.

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