Customer Success Manager - West Region
Baxter InternationalFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates must possess a Bachelor's degree in an engineering discipline, construction management, or have equivalent years of experience. A minimum of 5 years of relevant work experience in industrial/robotic automation installation projects is required, along with the ability to implement creative solutions and deliver projects within scope, schedule, and budget. Skills in problem identification, risk assessment, data collection, and drawing valid conclusions are essential.
The Project Manager will collaborate with cross-functional leaders to plan and implement automation solutions at client sites, managing projects that may involve process development, improvement, new product introduction, or system retrofits. They will develop and manage project charters, baseline metrics, data collection plans, and proof-of-concepts, ensuring successful project planning, development, execution, acceptance, and post-implementation. Responsibilities include developing KPIs, facilitating issue resolution, identifying opportunities for process automation and efficiency, leading cross-functional meetings, providing project updates to stakeholders, collaborating with engineering teams on changes, ensuring timely execution of engineering changes, supporting installation teams, and documenting best practices.
Develops robotics and software for supply chains
Symbotic develops robotics and software aimed at improving supply chain operations. Their products include both hardware and software that work together to automate various processes within warehouses and distribution centers. This automation helps manufacturers, distributors, and retailers streamline their operations, making them faster and more efficient. Unlike many competitors, Symbotic focuses on creating a comprehensive solution that integrates seamlessly into existing supply chains, providing not just the technology but also ongoing support and maintenance. The goal of Symbotic is to enhance the profitability of their clients by optimizing supply chain performance through advanced automation.