Project Manager

Employment Type: Full time

Position Overview

Q2 is seeking a Project Manager responsible for working with clients to install and support its fraud prevention suite of banking products. This project management role involves mid-sized application troubleshooting and support. The Project Manager will manage clients through the implementation of the products and serve as the primary contact with the client during the course of the project.

About Q2

Q2 is proud of delivering its mobile banking platform and technology solutions globally to more than 22 million end users across its 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish this by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

• Being as passionate about our people as we are about our mission.
• Celebrating employees through initiatives like the “Circle of Awesomeness” award ceremony and employee celebration days.
• Investing in team member growth and development through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships.
• Fostering trust and collaboration through fun events like the annual Dodgeball for Charity event at Q2 Stadium in Austin, inviting local companies and community organizations to raise money and awareness.

Responsibilities

• Communicate, set, and manage expectations with all project team members and stakeholders regarding project scope, duration, deliverables, and due dates.
• Develop a project timeline, provide progress updates, and handle all required internal and external project documentation.
• Drive and encourage project team members to meet task due dates to ensure the project remains on track.
• Work closely with the client and team to problem-solve issues that arise.
• Track status and provide updates in relation to the overall implementation process.
• Train and educate clients on the product and configuration options.

Requirements

• Typically requires a Bachelor's Degree and a minimum of 5+ years of relevant work experience.
• Project Management Methodology exposure preferred (PMP or PMI).
• Familiarity with enterprise software deployment architecture and methodologies.
• Experience building documentation and project plans using Excel, MS Project, and MS PowerPoint.
• Experience managing client expectations with a client-first attitude and commitment to satisfaction.
• Ability to organize and execute multi-facet software deployments.
• Capable of assessing project risks and mitigations.
• Ability to convey technical concepts to business-oriented banking project teams and interact with technical internal resources.
• Possess project leadership qualities.
• Strong written and oral communication skills with excellent people and teamwork skills.
• Ability to remain calm, diplomatic, and cooperative under stressful conditions.
• Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment.
• Ability to travel 15% to client sites.
• Financial Services and enterprise software experience preferred.
• This position requires fluent written and oral communication in English.
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Benefits

• Health & Wellness
• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents.
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits.