Project Management, Sr. Manager II at Lightspeed Commerce

Montreal, Quebec, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Marketing, E-commerceIndustries

Requirements

7+ years experience in Project Management in the Marketing field
Knowledge of Project Management principles, methods, and techniques
Experience managing teams and conversations with internal clients around scope, schedule, and budget as well as roadmaps, objectives, and strategies
Ability to work with teams across multiple departments and around the globe
Proven experience using an integrated approach to project planning and management
Thorough understanding of creative processes & production of marketing assets
Proactive approach in your work: you take initiative, can prioritize tasks, proactively flag issues, and collaborate to find solutions
Flexible in responding to changes in business priorities; proven ability to work effectively under multiple, competing deadlines

Responsibilities

Lead and manage a team of project managers and coordinators supporting regional and global product marketing and creative operations
Provide ongoing mentorship, coaching, and performance feedback to support team members’ development and growth
Serve as the first escalation point for project blockers, prioritization conflicts, and cross-functional alignment challenges within the global and creative pods
Foster a high-performing, collaborative team culture rooted in clarity, accountability, and continuous improvement
Partner with the Senior Director of Marketing Operations to identify future resourcing needs and scale the team structure accordingly
Lead the planning and execution of pre-marketing launch workstreams for global product launches—ensuring alignment between marketing, product, sales, and customer teams
Manage a portfolio of Growth team projects and other marketing-led initiatives with GTM implications
Develop and maintain detailed project plans—including timelines, deliverables, risk logs, and resource allocations—for each initiative
Collaborate with cross-functional teams to ensure successful delivery of assets, collateral, and campaign materials that drive business outcomes
Facilitate project kickoffs, cross-functional meetings, and retrospectives to drive shared alignment and accountability
Ensure consistent use of project management tools (JIRA, Monday.com) across the team for documentation, task tracking, and progress monitoring
Identify and resolve risks or roadblocks proactively, escalating as needed and driving toward solutions
Uphold compliance with brand, legal, and regulatory guidelines throughout execution phases
Drive continuous improvement by identifying opportunities to streamline workflows, strengthen handoffs, and increase clarity across functions

Skills

Project Management

Team Leadership

People Management

Mentorship

Cross-Functional Collaboration

Marketing Operations

Product Marketing

GTM Campaigns

Strategic Planning

Process Improvement

Performance Feedback

Escalation Management

Resource Planning

Lightspeed Commerce

Provides software solutions for retailers and restaurateurs

About Lightspeed Commerce

Lightspeed Commerce provides software solutions designed specifically for small and medium-sized businesses in the retail and restaurant sectors. Their main products include point-of-sale systems, inventory management tools, and analytics features that help businesses operate more efficiently and engage with customers effectively. These tools work together to streamline operations, allowing businesses to manage sales, track inventory, and analyze performance data all in one place. Unlike many competitors, Lightspeed focuses on a subscription model for its services, which includes ongoing support and updates, as well as transaction fees for payment processing. The company's goal is to enhance global commerce by empowering SMBs with the technology they need to thrive in a competitive marketplace.

Amsterdam, NetherlandsHeadquarters

2005Year Founded

$2.1MTotal Funding

SERIES_ACompany Stage

Enterprise Software, FintechIndustries

1,001-5,000Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Flexible Work Hours

Paid Leave

Extended Healthcare Benefits

Mental Health Support

Lightspeed Equity Scheme

Health & Wellness Credit

Volunteer Day

Risks

Increased competition from SpotOn in the restaurant POS market.

Adyen's Tap to Pay on iPhone poses a threat to Lightspeed's payment solutions.

Candis's financial management solutions could attract Lightspeed's target market.

Differentiation

Lightspeed offers a unified platform for both retail and hospitality businesses.

The company integrates online and offline sales channels for seamless operations.

Lightspeed's subscription model provides consistent revenue through software and transaction fees.

Upsides

Growing demand for unified commerce platforms aligns with Lightspeed's offerings.

Rise of contactless payments presents expansion opportunities for Lightspeed's payment solutions.

Subscription-based models are trending, benefiting Lightspeed's recurring revenue strategy.

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