Project Coordinator (UK Hours) at MRI Software

Cape Town, Western Cape, South Africa

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Property ManagementIndustries

Requirements

Must have at least 3+ years of experience in a BAU Project Coordination / Project Manager role and ability to demonstrate excellent scope and timeline control
Must have worked in a client facing role previously
Must be a driver, a great communicator and know when to involve people to get tasks completed on time. Consistently meets and exceeds expected timelines
Must be moderate to expert in MS Excel and MS Office in general (formulas, formatting, pivot tables, vlookups etc)
Strategic, tactical, and detailed oriented. Meticulous attention to detail required—places high value on order, accuracy, client satisfaction and turnaround times
Display professionalism and exceptional communication skills to address questions and queries promptly and effectively
Capability to multi-task along with a willingness to learn, develop, accept and adapt to a constant changing environment
Great organisational and record keeping skills. The development and upkeep of processes and procedures are crucial to the success of the team

Responsibilities

Own the post sales activities around setting up the project on internal systems including setting up tasks according to the engagement scope
Work with the MS leadership team to identify the MS delivery resource(s) and schedule their time, whilst administering additions, changes and deletions in the scheduling system where needed
Setup Smartsheets to track, record and report on tasks carried out by the MRI delivery team
Issue a welcome email and arrange kick off call with Client to review scope and deliverables
Setup regular calls with the MRI leads and the Client to: Review actions from prior meeting. Discuss status of tasks on Smartsheets. Assess if MRI is still operating under the scope of the agreement, highlighting any risks or concerns
Create a delivery schedule for anticipated activities with indicative timelines throughout engagement
Monitor, track, and report on managed services deliverables including metrics and performance indicators
Maintain project RAG statuses and ensure there is no overrun (time) for engagements
Maintain documentation and internal systems to ensure efficient processing of engagements and all related tasks
Issue frequent surveys to measure client satisfaction
Participate and lead in lessons learned post engagement completion
Any other tasks as directed by MRI Leadership team

Skills

Key technologies and capabilities for this role

Project CoordinationSmartsheetsEngagement ManagementSchedulingStakeholder CommunicationClient ManagementRisk AssessmentTask Tracking

Questions & Answers

Common questions about this position

What is the work arrangement and location for this role?

This is a hybrid working model with 3 days of working from home per week, based in the Cape Town office, and requires working UK hours (10:00 - 18:30 SA time, until 19:30 during daylight saving).

What experience is required for this Project Coordinator position?

Candidates must have at least 3+ years of experience in a BAU Project Coordination / Project Manager role with excellent scope and timeline control, prior client-facing experience, and be a driver with great communication skills who consistently meets timelines.

What technical skills are needed for this role?

Moderate to expert proficiency in MS Excel and MS Office is required, including formulas, formatting, pivot tables, and vlookups.

What is the company culture like for this position?

The company provides a flexible working environment partnered with team collaboration and socialisation as part of the Operations team focused on engagement management across EMEA opportunities.

What makes a strong candidate for this Project Coordinator role?

Ideal candidates have excellent written and oral communication skills, are highly organised and flexible, motivated by learning, comfortable taking charge of engagements, strategic, tactical, detailed-oriented with meticulous attention to detail.

MRI Software

Real estate software for property management

About MRI Software

MRI Software provides software solutions designed for the real estate industry, focusing on property management, lease management, and digital services. Their products help real estate owners, operators, and occupiers manage various aspects of their operations, including tenant communications and financial reporting. The software integrates easily with existing systems, making it user-friendly for clients. Unlike many competitors, MRI Software operates on a subscription-based model, which allows for a consistent revenue stream and ongoing improvements to their offerings. The company also has a partner ecosystem that enables clients to customize their software experience, adding further value. The main goal of MRI Software is to enhance operational efficiency and streamline property management for their clients in the global real estate market.

Solon, IowaHeadquarters

1971Year Founded

$3.4MTotal Funding

DEBTCompany Stage

Enterprise Software, Real EstateIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Private Medical Insurance

Income Protection Plans

Personal Pension plan

Parental Leave

Paid Vacation

401(k) Company Match

Tuition Reimbursement

Flexi Any-Day

Paid Holidays

Pet Insurance

Unlimited Paid Time Off

Hybrid Work Options

Mental Health Support

Wellness Program

Risks

Technical challenges in integrating Mesh's platform may lead to client dissatisfaction.

iInterchange acquisition could divert focus from core real estate software offerings.

Capita One acquisition may strain MRI's financial resources, affecting strategic investments.

Differentiation

MRI Software offers a comprehensive and flexible technology platform for real estate.

The company has a strong partner ecosystem enhancing client customization and optimization.

MRI Software's subscription model ensures steady revenue and continuous innovation.

Upsides

Increased demand for AI-driven property management boosts MRI's market potential.

Strategic acquisitions like iInterchange expand MRI's service offerings globally.

Partnerships, such as with Mesh, enhance MRI's property management platform capabilities.

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