Program Manager III at Astra

Warsaw, Woj. Mazowieckie, Poland

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Computing, TechnologyIndustries

Requirements

Bachelor’s degree (B.S/B.A) from four-college or university and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience
Experience working in Cloud-Computing environments and with Cloud technologies
Project / Program Management experience. Experience working with project management teams, resolving conflict, and meeting schedule timelines
Strong observational and analytical skills, including: ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage risks
Ability to work on multiple projects and assignments concurrently
Excellent communication skills (verbal, written, documentation), as well as the ability to work with globally distributed and cross-functional teams
Self-starter who is able to quickly learn new tools and gain familiarity with new processes and technologies with minimal assistance
In-depth experience creating spreadsheets, presentation material, and project/process documentation
Familiarity with various project management methodologies
Proven ability to collaborate with stakeholders and communicate project updates to client executives
Preferred: Demand / Supply Planning of Cloud resources
Preferred: SQL Scripting & Dash-boarding skills

Responsibilities

Conduct triaging of GCP capacity quota increase requests to enable all customers to scale their GCP workloads
Resolve outstanding quota/capacity requests, with support from partner teams as needed, in alignment with Service Level Objectives (SLOs)
Identify, document, and contribute towards improving the efficiency of the triaging & scraping processes for quota requests
Resolve GCP capacity support escalations in coordination with front-line Support teams
Process feedback from account teams to ensure the Large Deals opportunity engagement is current across all systems
Process new requests for no capacity plan exceptions and ensure exception reporting accuracy
Prepare weekly performance metrics for review
Support customer quota requests across key events including Black-Friday Cyber Monday, new product launches and other large customer events
Handle ad-hoc tasks, where applicable, for operational throughput and towards the overall program & service offerings
Contribute to a regional handover process and set reminders for weekly team tasks

Skills

Key technologies and capabilities for this role

GCPCapacity PlanningQuota ManagementDemand PlanningSLOsEscalation HandlingPerformance MetricsProcess ImprovementCustomer SupportLarge DealsException Reporting

Questions & Answers

Common questions about this position

What qualifications are required for the Program Manager III role?

A Bachelor’s degree (B.S/B.A) from a four-year college or university and 5 to 8 years’ related experience or equivalent combination of education and experience is required.

What key skills are needed for this position?

Required skills include experience in Cloud-Computing environments, Project/Program Management experience, strong analytical skills with attention to detail, ability to manage multiple projects, excellent communication skills, and working with cross-functional teams.

Is this a remote position, or is there a location requirement?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What does the team do at Astra's Cloud Customer Capacity planning team?

The team works on Customer Demand Planning (CDP) Cloud Platform, providing resources and capacity for customers' compute products, capturing demands, delivering resources like cores and servers, and collaborating with Cloud Sales and CSP teams to match supply with customer needs.

Astra

Provides launch services for small satellites

About Astra

Astra provides launch services specifically for small satellites, catering to commercial businesses, government agencies, and research institutions that need reliable access to space. The company operates small, agile rockets designed to transport these satellites into low Earth orbit (LEO). Astra's approach focuses on making space more accessible by reducing the costs and complexities associated with satellite launches, which allows a wider range of customers to utilize their services. Unlike many competitors, Astra emphasizes efficiency and cost-effectiveness in its operations, aiming to meet the growing demand for satellite-based services such as Earth observation and telecommunications. The company's goal is to facilitate more frequent and affordable satellite launches, thereby expanding opportunities for various applications in the space industry.

Alameda, CaliforniaHeadquarters

2016Year Founded

$291.8MTotal Funding

IPOCompany Stage

AerospaceIndustries

201-500Employees

Benefits

Competitive Medical (HMO & PPO)/Dental/Vision plans

Company paid Short Term Disability and Long Term Disability plans

401K with company match

Flexible Spending Account

Commuter benefits

Caregiving support benefits

Company perks, like PetPlan, curated gym/travel/products discounts

Free lunch

Company events

Risks

Going private may limit Astra's access to public capital markets.

Astra faces financial instability due to liquidity crunch and high cost of capital.

Intensifying competition in the small satellite launch market could impact Astra's market share.

Differentiation

Astra offers cost-effective launch services for small satellite payloads.

The company focuses on agile rockets for frequent access to space.

Astra provides online reservations for payload deliveries to various orbits.

Upsides

Growing demand for small satellite constellations aligns with Astra's business model.

U.S. government investment in space technology presents contract opportunities for Astra.

Astra's reusable rocket technology could lead to significant cost reductions.

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