Program Manager, ELP and MSP

Employment Type: Full time

Position Overview

CrowdStrike is a global leader in cybersecurity, protecting the people, processes, and technologies that drive modern organizations. Our mission is to stop breaches, and we have redefined modern security with the world's most advanced AI-native platform. We are a mission-driven company that cultivates a culture of flexibility, autonomy, and innovation. We are looking for talented individuals with limitless passion and a fanatical commitment to our customers, community, and each other.

This strategic role within CrowdStrike's dynamic Partner Programs team is crucial for accelerating our journey to $10B by enabling our ecosystem of partners to deliver critical reactive and proactive security services and cutting-edge managed services. This high-impact position will expand CrowdStrike's business through strategic partnerships and innovative program development.

As a key player in Stopping The Breach, you will play a pivotal role in growing CrowdStrike's market presence by developing and executing programs that empower partners to maximize the full potential of the Falcon platform. This is an exceptional opportunity for a driven professional passionate about building successful partner programs, driving enablement initiatives, and creating transformative solutions in the cybersecurity space.

The ideal candidate will thrive in a fast-paced environment, bringing both strategic thinking and operational excellence to help partners succeed in delivering CrowdStrike-powered services to their customers.

Responsibilities

• Program Strategy & Evolution: Lead and evolve CrowdStrike's Engagement License Program (ELP) and Managed Service Provider (MSP) program strategy, including program design, pricing models, and go-to-market initiatives.
• Program Execution & Operations: Drive program execution and operational excellence by developing program documentation, policies, and procedures, and monitor partner compliance with program requirements.
• Partner Enablement & Scaling: Collaborate with partner enablement teams to develop and scale partner capabilities across resell, MSP, and services partners, ensuring successful execution of security assessments, risk reviews, and incident response engagements through structured certification programs and enablement frameworks.
• MSP Business Growth: Spearhead MSP business growth through strategic aggregator partnerships, optimizing consumption-based licensing models, and implementing automated solutions to streamline partner operations and accelerate market adoption.
• Technical Standards & Quality: Work with technical and partner enablement teams to develop technical certification requirements and assessment playbooks while monitoring partner performance and delivery quality to ensure consistent service delivery across the ecosystem.
• Performance Tracking & Reporting: Track and report key program KPIs, including revenue, partner adoption, and growth metrics, while delivering quarterly business reviews and implementing process automation initiatives to scale program efficiency.
• Cross-Functional Collaboration: Build and maintain strong relationships across Alliances, Sales, Marketing, Product, Legal, Finance, and Technical teams to ensure aligned program execution, while effectively coordinating regional initiatives and driving successful integration of partner programs across the organization.

Requirements

• 8+ years of experience in partner/channel management with a specific focus on managed service partner (MSP) programs.
• Strong understanding of software-as-a-service licensing models, consumption-based pricing, and Packaged MSP business operations.

Company Information

CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.