[Remote] Program Manager (Brilliant Black Minds) (United States) at Karat

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

3+ years of professional experience managing candidate-facing programs, mentorship initiatives, or online communities at scale, ideally in tech, education, or workforce development
Proven ability to work independently while keeping stakeholders informed (ideally in a fully remote environment); comfortable making decisions, managing up, and proactively sharing progress, risks, and insights with leadership
Strong understanding of the challenges engineers face at all career stages, from college students to senior professionals
Hands-on experience with community and productivity tools (Slack, Discord, Zoom, Asana, Calendly, Google Workspace, etc.)
Deep cultural competence and a commitment to inclusion and representation
Familiarity with survey tools, feedback analysis, and reporting tools like Metabase or basic SQL; able to surface insights and track program impact
Reside in one of the following U.S. states: CT, Washington, D.C., FL, GA, IL, KS, MA, MD, MO, NC, NV, OR, PA, RI, SC, TX, VA, or WA (100% remote, but limited to these locations)
No immigration sponsorship available

Responsibilities

Manage day-to-day engagement across Discord and social channels, lead ambassador programming, enroll candidates in interview prep courses, and coordinate peer-led study sessions
Own the candidate newsletter and content calendar; support ongoing engagement campaigns and manage job opportunities posted to the community
Plan and execute virtual and in-person events, including community workshops and partner-sponsored activations; handle logistics, promotion, facilitation, and follow-up
Create and analyze community surveys, track sentiment and engagement, and share actionable feedback with internal teams
Support interview logistics and manage program documentation; assist with interview costs and monthly operations reviews (MOR), update community-facing content, flag UX issues, and collaborate across teams on special projects and contractor coordination

Skills

Key technologies and capabilities for this role

Program ManagementCommunity ManagementEvent PlanningDiscordSocial MediaNewsletter ManagementContent CalendarSurvey AnalysisEngagement AnalyticsInterview Logistics

Questions & Answers

Common questions about this position

What experience is required for the Program Manager role?

You need 3+ years of professional experience managing candidate-facing programs, mentorship initiatives, or online communities at scale, ideally in tech, education, or workforce development, plus hands-on experience with tools like Slack, Discord, Zoom, Asana, Calendly, and Google Workspace.

Is this Program Manager position remote?

The role involves proven ability to work independently in a fully remote environment, suggesting it is remote-friendly.

What salary or compensation does this role offer?

This information is not specified in the job description.

What does the Brilliant Black Minds team focus on?

The team uses Karat’s Interviewing Cloud to provide free mock technical interviews, personalized coaching, and more to help active and aspiring Black U.S. software engineers advance their careers, with a strong emphasis on inclusion and representation.

What makes a strong candidate for this Program Manager position?

Strong candidates have 3+ years managing programs or communities at scale, experience working independently in remote settings, understanding of engineers' career challenges, hands-on tool proficiency, and deep cultural competence.

Karat

Financial services for social media influencers

About Karat

Karat provides financial services specifically designed for social media influencers and content creators. The company offers customized credit cards that take into account the unique financial situations of influencers, who often have significant income from sponsorships and brand partnerships but may not have traditional credit histories. By using social media metrics like follower count and engagement rates to evaluate creditworthiness, Karat enables influencers to access credit products that meet their needs. Unlike traditional banks, which may overlook this niche market, Karat focuses on providing tailored financial solutions that offer liquidity and flexibility. The goal of Karat is to empower influencers to manage their finances effectively and support their business growth.

San Francisco, CaliforniaHeadquarters

2014Year Founded

$54.2MTotal Funding

DEBTCompany Stage

Fintech, Financial ServicesIndustries

11-50Employees

Benefits

Generous time off

Drive impact

401k matching

Health + wellness

Flexible work environment

Risks

Increased competition from fintech startups could erode Karat's market share.

Regulatory scrutiny on non-traditional credit assessments may impact Karat's operations.

Volatility in social media algorithms can affect influencers' income stability and creditworthiness.

Differentiation

Karat offers credit solutions based on social media metrics, not traditional credit scores.

The company provides tailored financial services for influencers, a niche yet growing market.

Karat's co-founders have experience from Instagram and Goldman Sachs, enhancing industry insights.

Upsides

Karat raised $70M in 2023, indicating strong investor confidence and growth potential.

Partnerships with Visa enhance Karat's credibility and expand its financial product offerings.

The rise of micro-influencers expands Karat's potential customer base significantly.

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