Program & Governance Manager - First Line Risk (Enterprise Platforms) - Hybrid at M&T Bank

Buffalo, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Strategic and hands-on experience in program and governance management, particularly in first line risk
Ability to build and maintain risk programs, policies, and procedures
Expertise in risk identification, documentation (e.g., in Archer), and mitigation through controls
Proficiency in developing and managing Key Risk Indicators (KRIs) and KPIs
Experience in monitoring performance, issue escalation, and remediation planning
Skills in facilitating meetings, such as Issues Management Working Groups, and tracking progress
Strong collaboration and liaison skills across lines of defense (e.g., Internal Audit, Compliance, Operational Risk, Legal)
Capability to support strategic initiatives, including partnering with teams like Privacy for new risk programs
Knowledge of policy and regulatory oversight, including updates, training, and communications
Leadership and influence skills for executive-level discussions and presenting risk updates
Ability to lead initiatives and manage cross-functional working groups without direct reports

Responsibilities

Lead program development and governance: Build and maintain first line risk programs, policies, and procedures; partner with business units to identify, document risks in Archer, and mitigate through controls
Drive monitoring and reporting: Develop and manage KRIs and KPIs; monitor performance and trigger issue escalation and remediation when thresholds are breached
Manage issue and exam processes: Facilitate monthly Issues Management Working Group meetings; support remediation plan owners, track progress, escalate blockers, and ensure timely resolution
Collaborate across lines of defense: Act as key liaison with Internal Audit, Compliance, Operational Risk, and Legal to ensure alignment and transparency
Support strategic initiatives: Partner with teams like Privacy to build and launch new risk programs; lead documentation and ensure stability before transitioning ownership
Oversee policy and regulatory compliance: Manage policy updates in response to regulatory changes; provide training and communications for adoption
Provide leadership and influence: Represent the team in executive discussions; present risk stories and program updates clearly
Lead cross-functional initiatives and working groups to drive risk governance and program success

Skills

Key technologies and capabilities for this role

Program ManagementRisk GovernanceCompliancePolicy DevelopmentTrainingCommunicationsRCSAControl ReviewExam ManagementRegulatory Compliance

Questions & Answers

Common questions about this position

Is this position remote or hybrid?

This is a hybrid position, as indicated by the job title.

What is the salary range for this role?

This information is not specified in the job description.

What key skills are needed for this Program & Governance Manager role?

The role requires strategic thinking, hands-on program development, risk governance expertise, leadership in monitoring KRIs and KPIs, and collaboration across teams.

What is the team structure like for this position?

The role is within the First Line Risk team of Enterprise Platforms, which includes Risk Operations (executing RCSA and control reviews), Program & Governance (developing programs and policies), Strategic Risk (liaison to business leaders), and Enterprise Platforms Operations (managing processes and engagement).

What makes a strong candidate for this role?

A strong candidate is strategic and hands-on, with experience building risk governance frameworks, leading program development, managing issue remediation, and collaborating across business units.

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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