Professional Services Data Operations Analyst at Brightseed

Peachtree Corners, Georgia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, TechnologyIndustries

Requirements

Bachelor’s degree in Data Analytics, Information Systems, Business, or a related field and/or equivalent experience
2+ years of experience in a data analytics, operations, or business intelligence role
Strong Excel and SQL skills required
Experience with healthcare, HME/DME, or Resupply services preferred
Proven ability to interpret and communicate data insights clearly to both technical and non-technical audiences
Excellent attention to detail and commitment to data accuracy
Strong organizational and time management skills, with the ability to handle multiple priorities in a fast-paced environment
Comfortable working independently and collaboratively across cross-functional teams
Familiarity with HIPAA or handling of healthcare-related data
Experience supporting customer-facing teams or service delivery functions
Strong business acumen with a focus on customer outcomes and operational efficiency
Enthusiastic about using data to improve processes and enhance service quality
Occasional travel may be required (less than 10%)

Responsibilities

Collect, analyze, and interpret data from resupply program operations and customer implementations
Develop and maintain reports and dashboards that provide visibility into key performance indicators (KPIs), trends, and operational health
Identify data inconsistencies and work with internal stakeholders to implement data quality improvements
Support customer onboarding and go-live processes by ensuring accurate data mapping, validation, and reporting setup
Collaborate with Professional Services Team to understand client-specific goals and deliver data-driven insights
Provide ongoing support for data requests from internal teams related to performance, utilization, and customer outcomes
Participate in process improvement projects focused on optimizing data workflows and service delivery
Translate business needs into technical requirements for reporting or data enhancements
Assist in documenting data operations processes and maintaining standard operating procedures (SOPs)

Skills

Key technologies and capabilities for this role

Data AnalysisData VisualizationDashboardsKPI ReportingData QualityData MappingData ValidationReporting

Questions & Answers

Common questions about this position

What qualifications and experience are required for the Data Operations Analyst role?

A Bachelor’s degree in Data Analytics, Information Systems, Business, or related field (or equivalent experience) is required, along with 2+ years in data analytics, operations, or business intelligence. Strong Excel and SQL skills are mandatory, with experience in healthcare, HME/DME, or Resupply services preferred.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this a remote position, or what is the work location?

This information is not specified in the job description.

What is the company culture like at Brightree?

Brightree emphasizes innovation in cloud-based patient management software, focuses on people to positively impact customers' businesses and patients' lives, and values cross-functional collaboration to improve efficiency and outcomes.

What makes a strong candidate for this Data Operations Analyst position?

Strong candidates have a strong analytical mindset, attention to detail, proactive problem-solving, proven ability to communicate data insights to technical and non-technical audiences, and comfort working independently and collaboratively across cross-functional teams.

Brightseed

AI platform for discovering health-boosting compounds

About Brightseed

Brightseed discovers beneficial compounds in nature that can enhance human health using artificial intelligence. Their Forager® platform identifies bioactive compounds—small molecules from plants and microbes that positively affect biological functions. They also offer Brightseed™ Bio Gut Fiber, which contains bioactives that support gut health. By partnering with companies, Brightseed provides insights into bioactives and their health benefits, aiming to unlock the potential of these compounds.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$123.8MTotal Funding

GRANTCompany Stage

AI & Machine Learning, HealthcareIndustries

51-200Employees

Benefits

Hybrid work flexibility

Medical, dental, & vision

Unlimited PTO

Life insurance

EAP

401(k) plan

Mental health platform

Employee discounts

Cell phone & commuter costs

Parental leave

Risks

Increased competition from established brands like Centrum in the bioactive market.

Over-reliance on partnerships like Manitoba Harvest could limit market reach.

Regulatory scrutiny poses challenges as Brightseed expands in the health and wellness sector.

Differentiation

Brightseed uses AI to discover bioactives, accelerating discovery from years to months.

Forager® A.I. maps bioactives to health outcomes with unprecedented accuracy and speed.

Brightseed's Bio Gut Fiber is made from upcycled hemp hulls, appealing to eco-conscious consumers.

Upsides

Growing consumer interest in personalized nutrition boosts demand for Brightseed's bioactive products.

Rising gut health awareness increases demand for Brightseed's gut health-focused bioactives.

Regulatory support for bioactives in supplements facilitates Brightseed's market expansion.

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