Professional Services Consultant, Sydney at Notion

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

A builder who likes to create new processes
Experience in client services and scaling programs from their infancy
Operates with pace and tempo, focusing on shipping & iterating as you learn
A cross-functional partner who works well with folks inside and outside GTM
Technical skills to scope, project manage, and deliver customer engagements
Experience working in net-new functions and building client-services capabilities with minimal support (ideal)
Experienced with partner ecosystems (ideal)
Comfortable scoping & delivering engagements while building the services capability (ideal)
Experience using Notion (bonus)

Responsibilities

Tailoring professional services offerings and motion, including packaging & pricing, to the APACx market
Managing the scaling of processes for services engagements
Positioning, scoping, negotiating, and selling professional services engagements
Supporting the delivery strategy that includes both partners and internal resources
Identifying new delivery partners in region and supporting onboarding of those partners
Tracking and analyzing KPIs to measure the health of professional services
Working cross-functionally with stakeholders inside and outside of GTM
Handling pre-sales (e.g., scoping & selling PS engagements), post-sales (e.g., engagement delivery), and onboarding/working with delivery partners in region
Travel when needed to customer and/or partner office locations

Skills

Key technologies and capabilities for this role

NotionProfessional ServicesCustomer SuccessPre-SalesPost-SalesProcess OptimizationAdoption ScalingNotion AIAI AgentsConsultingPartner Onboarding

Questions & Answers

Common questions about this position

What is the work arrangement or office policy for this role?

Notion is an in-person company that requires employees to come to the office for two Anchor Days (Mondays & Thursdays) and requests that employees spend the majority of their week in the office, including a third day.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What skills and experience are required for the Professional Services Consultant role?

The ideal candidate is a builder who has worked in net-new functions, built client-services capabilities with minimal support, is experienced with partner ecosystems, and is comfortable scoping and delivering engagements. Experience using Notion is a bonus.

What is the company culture like at Notion?

Notion is passionate about building a company as diverse and creative as the millions of people it reaches worldwide, with a focus on mission-driven work to empower teams and companies through tailored software solutions.

What makes a strong candidate for this Professional Services Consultant position?

Strong candidates are builders who have experience in net-new functions, building client-services capabilities with minimal support, working with partner ecosystems, and scoping and delivering engagements, especially with Notion experience as a bonus.

Notion

Versatile productivity and collaboration platform

About Notion

Notion is a workspace platform designed to enhance productivity and collaboration for a wide range of users, from startups to large enterprises. It combines various tools into a single platform, allowing teams to write, plan, and share their work efficiently. Users can start with a free version and upgrade to paid plans as their needs grow. Key features include customizable notes and documents, project management tools, and a drag-and-drop interface for easy page creation. Notion also includes an AI-powered Q&A feature that provides instant answers to user queries, helping to centralize knowledge. The platform supports multiple languages and has a strong global community that contributes content and organizes events.

San Francisco, CaliforniaHeadquarters

2016Year Founded

$325.9MTotal Funding

LATE_VCCompany Stage

Enterprise Software, AI & Machine LearningIndustries

5,001-10,000Employees

Benefits

Medical, dental & vision insurance

PTO

Mental health & wellbeing package

Parental leave

Fertility coverage

Retirement matching

Commuter benefits

Monthly stipend

Risks

Increased competition from AI-enhanced tools like Evernote.

Potential trust issues with AI features due to factual inaccuracies.

User resistance to adopting new productivity tools.

Differentiation

Notion combines note-taking, task management, and databases into a single platform.

The platform offers customizable workspaces for personal and collaborative use.

Notion AI assists with tasks like text generation and predictive analytics.

Upsides

Integration with Slack and Google Drive enhances workflow automation.

Acquisition of Skiff strengthens Notion's privacy offerings.

Standalone apps like Notion Calendar expand Notion's modular productivity solutions.

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