Product Support Specialist - Robotic & Manuel at Stryker

Brighton and Hove, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Medical Devices, Orthopedics, HealthcareIndustries

Requirements

Positive attitude and a "can do" solution orientated approach
Self-motivated, taking ownership of work and driving learning, productivity, change, and outcomes
Collaborative, building and leveraging relationships across teams and functions
Goal orientated, focused on achieving goals with patient/customer needs in mind
High ethics and integrity
Excellent communication and presentation skills
Excellent written and oral skills
2+ years successful sales experience in Joint Replacement, medical devices, or healthcare industry (preferred)
Working knowledge of the NHS, selling in a theatre environment, or experience in Medical Devices (advantage)

Responsibilities

Developing an effective territory sales strategy to drive growth
Delivering annual sales targets and other key performance objectives
Providing surgeons and operating room staff with training and Clinical/Technical support for robotic arm applications, equipment, and instruments
Using proprietary software to prepare pre-operative CT scans for the RIO/Robotic Arm Interactive Orthopedic System and assisting in preoperative implant planning, sizing, and positioning
Building strong relationships with stakeholders in the NHS and private medical sector (consultants, theatre managers, nursing staff, procurement, and finance professionals)
Conducting product demonstrations and training for clinical staff
Providing in-theatre product support for manual and robotic cases
Working effectively as part of a team
Attending and participating in key professional congresses and events
Maintaining and acquiring new product, technology, and market knowledge
Working with colleagues from other Stryker divisions to win market share

Skills

Key technologies and capabilities for this role

Mako SmartRoboticsRIO SystemJoint ReplacementPre-operative CT ScansImplant PlanningSurgical TrainingProduct DemonstrationsTerritory Sales StrategyStakeholder ManagementClinical Support

Questions & Answers

Common questions about this position

Is this position remote or office-based?

The role is field-based, focused on the Brighton & West Sussex area, involving territory sales and in-theatre support.

What is the employment type and duration for this role?

This is a full-time fixed term maternity contract.

What key skills and competencies are required for this position?

Candidates need a positive attitude, self-motivation, collaborative teamwork, goal orientation, and high ethics & integrity, along with technical expertise in robotic systems after training.

What is the company culture like at Stryker?

Stryker fosters a high calibre, performance-driven sales team environment with a passion for results, patient outcomes, teamwork, and ethical winning.

What makes a strong candidate for this Product Support Specialist role?

Strong candidates are highly motivated professionals with a 'can do' attitude, self-motivation, collaborative skills, goal-driven mindset, and high integrity, ready to build relationships and deliver sales in a fast-paced medical technology environment.

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Medical & prescription plans

Supplemental health benefits

Flexible Spending accounts

Employee Assistance Program

Short-term & long-term disability

Tuition reimbursement

401(k) plan

Employee Stock Purchase Plan

Risks

Integration challenges from acquisitions may strain Stryker's resources.

Rapid tech advancements risk obsolescence of Stryker's current products.

Regulatory scrutiny on acquisitions could delay Stryker's market entry.

Differentiation

Stryker's acquisitions enhance its minimally invasive surgical solutions portfolio.

Entry into the peripheral vascular segment diversifies Stryker's market presence.

Stryker's focus on AI integration boosts diagnostic accuracy and operational efficiency.

Upsides

Growing demand for minimally invasive solutions aligns with Stryker's strategic acquisitions.

The orthopedic implants market growth benefits Stryker's expanding product line.

Stryker's acquisition of Inari Medical positions it in a high-growth vascular market.

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