Product Support Engineer - Clinical at Veeva Systems

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Enterprise SoftwareIndustries

Skills

Key technologies and capabilities for this role

FTPPostmanAWSTroubleshootingCloudApplication SupportCommunicationInterpersonal Skills

Questions & Answers

Common questions about this position

Is this role remote or onsite?

The position is onsite in Hyderabad, India, though the company supports a 'Work Anywhere' policy with flexible arrangements.

What is the salary for this Product Support Engineer role?

This information is not specified in the job description.

What skills and experience are required for this position?

Candidates need 3+ years in Level 2/3 Application Support, experience in cloud/hosted environments, ability to replicate and diagnose issues using tools like FTP, Postman, and AWS Tools, propose resolutions, and be self-motivated and eager to learn.

What is the company culture like at Veeva Systems?

Veeva is a mission-driven Public Benefit Corporation focused on helping life sciences companies bring therapies to patients faster, balancing interests of customers, employees, society, and investors, with a 'Work Anywhere' flexible work style.

What makes a strong candidate for this Product Support Engineer role?

Strong candidates have 3+ years in Level 2/3 Application Support in cloud environments, proven troubleshooting skills with tools like Postman and AWS, self-motivation, and eagerness to learn and become a subject matter expert.

Veeva Systems

Quality and regulatory software solutions provider

About Veeva Systems

Veeva Systems offers software solutions for quality, regulatory, and advertising claims management, focusing on consumer products and chemical companies. Their cloud-based platform provides visibility and traceability throughout the product journey, ensuring compliance with regulations and accelerating time-to-market. Unlike competitors, Veeva has specialized expertise in both the Life Sciences and Chemical sectors, allowing them to effectively address industry-specific challenges. The company's goal is to help clients efficiently bring safe and compliant products to market.

Pleasanton, CaliforniaHeadquarters

2007Year Founded

$6.8MTotal Funding

IPOCompany Stage

Enterprise Software, Healthcare, Consumer GoodsIndustries

5,001-10,000Employees

Benefits

Parental leave

PTO

Free food

Health, dental, & vision insurance

Gym membership reimbursement

Risks

Manual processes in medtech content management risk compliance issues and market delays.

GenAI features in Vault CRM may face data privacy and security challenges.

Rapid product expansion could lead to integration challenges and customer dissatisfaction.

Differentiation

Veeva Systems specializes in cloud-based software for the life sciences industry.

The company offers a subscription-based model ensuring continuous updates and improvements.

Veeva's Vault CRM Suite connects sales, marketing, and medical for customer-centric engagement.

Upsides

Veeva Compass Patient platform supports patient journey analysis and market sizing.

GenAI features in Vault CRM enhance field productivity with contextual task automation.

Veeva's digital HACCP solution improves safety and efficiency in compliance processes.

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