Product Support Advisor at Sysco

New York, New York, United States

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$77,000 – $115,400Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Food Distribution, Sales, Supply ChainIndustries

Requirements

Bachelor's degree or equivalent combination of education and experience sufficient to successfully perform essential job functions
3+ years of experience
Experience working within a retail, wholesale or distribution environment
Ability to manage conflict and reach quick resolution with facts and dialogue
Ability to multi-task in a fast-paced environment
Ability to drive positive merchandising change
Ability to work with all levels of the organization and collaborate with dotted line reporting
Ability to collaborate and facilitate timely communication
Ability to work cross-functionally
Proactive attitude to highlight and address issues as they arise
Strong written & verbal communications skills
Strong organizational & planning skills
Ability to execute all Merchandising standard processes
Strong supplier negotiation skills and ability to form a professional working relationship with suppliers and brokers
Strong Excel skills

Responsibilities

Execute Category Management and other initiatives within assigned categories
Responsible for Category success and overall Support of Corporate core suppliers
Communicate with planners/suppliers/brokers/sales team/customer service
Manage and promote local assortment within assigned categories to achieve company goals
Manage local supplier and broker relationships
Provide input, support, and guidance to operation company (OpCo) Sales Specialist
Facilitate corporate assortment training at the operation company (OpCo) as required
Conduct local supplier reviews and negotiations using corporate best business practices
Negotiate/secure supplier-funded customer deviated pricing
Facilitate negotiations and management of local Earned Income programs
Manage and review company Earned Income components
Work with supplier Category Captains or Advisors for focus categories as required
Support inventory depletion process by identifying items to be discontinued and assisting in supplier negotiations to return products
Drive results on focus categories and support promotional activities and selling events
Direct line of contact for local sales and communicate with and assist Sales on all issues
New item and Vendor creation
Drive increased Sysco Brand sales
Manage category equities and market pricing to support pricing integrity in conjunction with RevMan team
Collaborate and review Sales and GP results of Market Cost Price changes with Revenue Management team
Provide market commodity/industry news and updates to the sales organization

Skills

Key technologies and capabilities for this role

Category ManagementInventory ManagementSupplier NegotiationsSales SupportProduct AssortmentEarned Income ProgramsCustomer Order Fulfillment

Questions & Answers

Common questions about this position

What is the compensation range for the Product Support Advisor role?

The compensation range is $77,000.00 - $115,400.00, determined by factors like specific skills, years of experience, and other factors in compliance with state specific laws.

Is this a remote position, or is there a required location?

This information is not specified in the job description.

What qualifications and experience are required for this role?

A Bachelor's degree or equivalent combination of education and experience is required, along with 3+ years of experience working within a retail, wholesale, or distribution environment.

Where can I find information about Sysco's benefits?

For information on Sysco’s Benefits, please visit https://SyscoBenefits.com.

What makes a strong candidate for the Product Support Advisor position?

Strong candidates will have a Bachelor's degree or equivalent, 3+ years of experience in retail, wholesale, or distribution, and skills in category management, supplier negotiations, and supporting sales teams.

Sysco

Foodservice distribution for restaurants and healthcare

About Sysco

Sysco Corporation specializes in foodservice distribution, primarily serving restaurants, healthcare facilities, and educational institutions. The company offers a variety of products and services, including food items, kitchen equipment, and marketing support, tailored to meet the specific needs of its clients. Sysco differentiates itself from competitors by providing comprehensive solutions, such as the "Restaurants Rising Toolkit" during the COVID-19 pandemic, which helps restaurants adapt to new dining trends. The goal of Sysco is to make running a restaurant easier and more profitable for its clients.

Houston, TexasHeadquarters

1970Year Founded

IPOCompany Stage

Food & AgricultureIndustries

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Performance Bonus

Risks

Increased competition from tech-driven solutions could impact Sysco's market share.

Reliance on partnerships for technology advancements may pose risks if results are unmet.

Socially responsible investing trends may pressure Sysco to improve ESG standards.

Differentiation

Sysco offers comprehensive B2B solutions, including food products, equipment, and marketing services.

The company provides flexible payment options and waives delivery minimums for scheduled deliveries.

Sysco's 'Restaurants Rising Toolkit' supports restaurants adapting to new dining trends.

Upsides

Sysco can capitalize on the demand for plant-based and alternative protein products.

The rise of ghost kitchens offers Sysco opportunities for specialized supply chain solutions.

Digital transformation in foodservice allows Sysco to enhance service offerings and engagement.

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