Product Quality Engineer at General Motors

São Caetano do Sul, Sao Paulo, Brazil

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

AutomotiveIndustries

Requirements

Bachelor degree in Engineering (mandatory)
Fluent in English/Portuguese (native)
Knowledge of automotive industry
High level knowledge of product, market trends, quality, manufacturing, product development process
Experience in Product Engineering, Services, Manufacturing Engineering and/or Quality
Digital fluency (a plus)
Mobility to travel if required
Availability to work in São Caetano do Sul/SP

Responsibilities

Propose, develop and execute quality initiatives that will ensure customer satisfaction of GEM family
Execute the Global Program Quality Plan Process (GPQP), including program reviews, product and competitor’s assessment, quality audits and rides, among others
Work in synergy with key stakeholders, like Service, Quality Plant, ME, Product Engineering, etc
Plan, implement, and execute the quality fleet evaluation process (CTF)
Participate and support Launch Team activities to ensure program quality business plans, metrics, and program quality readiness deliverables are being addressed
Lead and provide quality input to design change process based on the review cadence, including customer requirements, lessons learned, Warranty, Voice of the Customer, and vehicle audits
Support Launch Excellence initiatives
Current Product Improvement Process (CPIP)
Track vehicle quality performance (Warranty, Compass, QFS, QAS, Consumer Report, Reliability & Durability, Buybacks, NPS, W&P etc)
Closely monitor vehicle source metrics (Warranty, Compass, Buybacks, etc) to identify emerging issues that can impact sales region
Work proactively to address at yard any identified emerging issues
Conduct technical Data Analysis & Reporting
Develop, drive, and track along actions to improve Warranty, Compass and Customer Experience
Look for process improvement opportunities and work to implement them
Support initiatives to improve Customer Experience
Voice of Quality to regional and global program execution teams (PET) and lead continuous improvement process of these products (CPIP)
Assess and ensure that all quality targets and program deliverables are being met and driving customer satisfaction. Escalate to leadership when assistance is needed
Support global launch processes as per the Global Vehicle Development Process (GVDP)
Digital Transformation & AI Integration: Champion initiatives that leverage AI, analytics, and digital tools to enhance plant efficiency, real-time quality monitoring, and data-driven decision-making
Support innovation projects as required to support Strategic initiatives

Skills

GPQP

CTF

CPIP

Warranty Analysis

Data Analysis

Quality Audits

Voice of the Customer

Program Management

Continuous Improvement

Stakeholder Collaboration

Launch Excellence

Metrics Tracking

Process Improvement

General Motors

Designs, manufactures, and sells vehicles

About General Motors

General Motors designs, manufactures, and sells vehicles and vehicle parts, catering to individual consumers, businesses, and government entities. The company operates in both traditional internal combustion engine vehicles and the growing electric vehicle (EV) market, generating revenue through vehicle sales and financing services. GM stands out from competitors with its commitment to community service, sustainability, and diversity, as evidenced by a majority female Board of Directors. The company's goal is to balance traditional automotive manufacturing with technological advancements in electric and autonomous vehicles.

Detroit, MichiganHeadquarters

1908Year Founded

$486.7MTotal Funding

IPOCompany Stage

Automotive & Transportation, Financial ServicesIndustries

10,001+Employees

Benefits

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Company Match

401(k) Retirement Plan

Tuition Reimbursement

Student Loan Assistance

Flexible Work Hours

Discount on GM vehicles

Risks

Shutting down Cruise Robotaxi may affect investor confidence in GM's AV strategy.

Chevrolet Equinox EV recall could harm GM's safety reputation.

Leadership transition in design may disrupt continuity and brand identity.

Differentiation

GM's Dynamic Fuel Management system enhances fuel efficiency in traditional vehicles.

GM leads in board diversity with 55% women directors.

GM's pivot to personal autonomous vehicles aligns with consumer trends.

Upsides

Partnership with Nvidia boosts GM's autonomous vehicle technology capabilities.

Collaboration with ChargePoint expands EV charging infrastructure, enhancing consumer appeal.

Bryan Nesbitt's appointment as design head may bring innovation to GM's vehicle design.

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