Product Operations Specialist

Position Overview

• Location Type: Remote
• Job Type: Full-Time
• Salary: $96K - $153K

This role is for a Product Operations Specialist at CF Benchmarks Ltd, a wholly owned subsidiary of Kraken. CF Benchmarks is a leading provider of cryptocurrency benchmarks and indices, with over $90bn in Assets Under Reference from industry-leading partners. The company is seeking a highly ambitious and detail-oriented professional to support its suite of index products. The primary goal of this role is to ensure operational excellence across CF Benchmarks’ product lifecycle, optimizing systems, data workflows, and internal processes for scale and compliance.

Responsibilities

• Oversee index operations with a focus on ensuring methodology adherence and the smooth, robust functioning of the organization’s data production services.
• Develop and refine scalable procedures that support capable and compliant growth across operational functions.
• Map data flows across the company and lead cross-functional efforts in data gathering, analysis, and distribution.
• Ensure that new product rollouts are supported by robust operational infrastructure and administration.
• Define and plan for the business’s future operational capability requirements.
• Supervise and automate data management processes both internally and externally with clients.
• Coordinate and execute operational events, such as index reconstitutions and rebalances.
• Partner with product and engineering teams to identify opportunities for automation of operational workflows.
• Collaborate with product development to ensure precise documentation of methodologies and processes that support new index launches.
• Support sales and senior management by addressing client data queries and performing quantitative analysis as needed.

Requirements

• At least 3 years of experience in quantitatively focused roles within the indices business.
• Experience with crypto indices is a strong plus.
• Experience working with data to inform operational decisions.
• Experience tracking performance metrics.

About Kraken

Kraken is a mission-focused company rooted in crypto values, aiming to accelerate the global adoption of crypto and empower everyone to achieve financial freedom and inclusion. As a fully remote company with employees in over 70 countries, Krakenites are industry pioneers developing premium crypto products for experienced traders, institutions, and newcomers. Kraken is committed to industry-leading security, crypto education, and world-class client support through products like Kraken Pro, Desktop, Wallet, and Kraken Futures.