Product Operations Specialist

Company Information

• Company: Kraken
• Mission: To accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion.
• Culture: Mission-focused, rooted in crypto values. Krakenites are industry pioneers who develop premium crypto products.
• Subsidiary: CF Benchmarks Ltd, a leading provider of cryptocurrency benchmarks and indices.
• CF Benchmarks Assets Under Reference: Over $90bn from industry-leading partners such as BlackRock, CME Group, Franklin Templton, ChinaAMC, and Bitwise.

Position Overview

• Location Type: Remote
• Job Type: Full-Time
• Salary: Not specified

Kraken is seeking a Product Operations Specialist to join the CF Benchmarks Ltd team. This role is crucial for ensuring operational excellence across CF Benchmarks’ product lifecycle, optimizing systems, data workflows, and internal processes for scale and compliance. The ideal candidate will be a highly ambitious and detail-oriented product operations professional.

Responsibilities

• Oversee index operations with a focus on ensuring methodology adherence and the smooth, robust functioning of the organization’s data production services.
• Develop and refine scalable procedures that support capable and compliant growth across operational functions.
• Map data flows across the company and lead cross-functional efforts in data gathering, analysis, and distribution.
• Ensure that new product rollouts are supported by robust operational infrastructure and administration.
• Define and plan for the business’s future operational capability requirements.
• Supervise and automate data management processes both internally and externally with clients.
• Coordinate and execute operational events, such as index reconstitutions and rebalances.
• Partner with product and engineering teams to identify opportunities for automation of operational workflows.
• Collaborate with product development to ensure precise documentation of methodologies and processes that support new index launches.
• Support sales and senior management by addressing client data queries and performing quantitative analysis as needed.

Requirements

• At least 3 years of experience in quantitatively focused roles within the indices business.
• Experience with crypto indices is a strong plus.
• Experience working with data to inform operational decisions, track performance metrics, and support business needs.